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May 2024 by CHARLES RUSSUM
Real nice and helpful staff
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January 2024 by Mike Mcadams
It's a great place for all your Hardware needs
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January 2022 by Robert Ward
Excellent service
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September 2021 by Rod P
Everything for doors, locks, handles, knobs, etc. Even decorative wood finishes.
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July 2021 by takoda dayton
Everyone there is super helpful and always nice
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August 2020 by Larry Toppin
Friendly helpful people that know you.
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August 2020 by Kayla Cater Williamson
I ran in Residential Hardware for a few pulls, as I know I can find unique things here. I mentioned how my front door knob wasn’t properly working and Eric was at my home the next day with the parts to fix/replace it! Not only did he replace the knob with the proper right handed knob, he also replaced the locking mechanism on the left door that had loosened, he tightened the hinges, and replaced the strike plate that wasn’t flush. Eric went above and beyond, absolutely superb customer service!
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June 2020 by Donna Davis
Great service on quality hardware
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June 2020 by George Steinwinder
Always excellent product and service
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February 2020 by Ruth Carr
Every one was very professional. Mr. Eric was very helpful
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December 2019 by Arlene D.
So this place is about a 1.5 hour drive for me one way. Ya'll already know we got screwed on our new home, and that some of our kitchen hardware was missing. I stopped here to see if they could exact match our oil rubbed bronze hardware so I could stop staring at that contractor's pencil "X" on that door in my kitchen. I was greeted at the front desk and after showing them a couple of pieces of our hardware that I had brought with, they were quickly able to exact match the items I needed. I looked around for a little bit in the showroom while I waited, and this shop also has various types of digital door locks if that is something you are in the market for. One thing to note, I wasn't able to locate any type of online ordering option. This store utilizes a purchase-order type payment system and the web page seemed a little out-dated without the option to order online, which would have saved me 3 hours of driving. I do like the town of Jackson though. This area seemed very clean & tidy with newer homes and shopping areas. At least now I know where the airport is too. Anyway, I also installed hardware to my laundry cabinet doors since they were missing the fingers grooves on the bottom. I used the top of my washer lid as my guideline and then measured one inch from the inner side of each door before drilling my holes. I think it came out pretty good! Thank you to this shop for including the screws. This was the one time I was happy to get screwed! Know what I mean, Vern?
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November 2019 by Jody Fowler
Great selection and customer service.
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November 2019 by Donna Howell
Great service on quality hardware
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March 2019 by Christian Cowan
Great family owned company to work with. They always take great care of me and my homeowners!!!
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March 2019 by Tracy Canoy
The best around....