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December 2023 by Jasmine Martin
Will not be going back to Rue 21 again. I was very unhappy with the employees.
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November 2023 by John “jb” doe23
Rue 21 is a great clothing store with great customer service and great products with great deals
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September 2023 by Sarah Phillips
store manager is RUDE and PLAIN
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December 2021 by Valerie Mosley
Very rude talks about people under their breath never greeted very poor customer service young folks need to be more respectful To their customers I never went into a place of business where they are rude people need to learn to respect People specially when people are paying their money No matter if they are a repeated customer that’s how you lose business with people And In the employees Was sitting down eating snacks behind the register the floor was messy I think the managers should have a meeting with their employees about their customer service is just pathetic The managers are too young and irresponsible Next time I’m calling corporate office
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December 2021 by Mrs Creepypasta
Pretty okay people, clothes were kinda expensive I don't know what I expected.
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September 2021 by Samantha Hennessy
I ordered online for pick up in store that day for a birthday party. I waited for a few hours. After not receiving the email that my items were ready for pick up, I called the store to inquire, as the party was an hour and a half away. I was informed they did not have any of the items I purchased. I stated I was confused, as I had changed my pick up location to their store due to it saying they did not have the items at Northpark, but did at this location. She said it happens all the time with online ordering. Seems to me if you know there is a problem someone should fix it right? Not to mention the fact that I had to call to inquire, they did not let me know. I asked how I would get my money back. She said in 5 to 7 business days. I stated how they gonna take my money and now I have no clothes. She said I don't have your money corporate does. I called corporate and they tried to tell me the store sent me an email to tell me the items were not in stock. I said yeah, after I called them, not before! They were no help either. DO NOT ORDER FROM THIS COMPANY. THEY DO NOT VALUE YOUR TIME OR MONEY!!!
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September 2021 by Penny Jones
Didn't acknowledge us in the store. Was talking to friends not tending to others.
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September 2021 by Pernell Hicks
The ladies are the best and real nice
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August 2021 by Diana Amos
Great prices ???
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July 2021 by Dawg 69 (Dawg)
Variety of things to choose from I personally didn't go in the wife and daughter and granddaughter went in
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June 2021 by Just Me Lovn Life
Poor Customer ServiceNo employee greeted or thanks 4 visiting
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May 2021 by Lindsey Graham
I had to return something but it is a cute type place for the younger generation.
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April 2021 by Tanya Norwood
I love me some rue21....i always find great deals on the clearance rack...
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January 2021 by Chanell Huntley
Pants are so cute and I love it
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January 2021 by Happy Blessed
Love it
