Tower Loan is a business that provides consumer installment lending through its many branch offices. Staff members, including managers, customer service representatives, and trainees, are dedicated to serving customers professionally and without intimidation. The business also offers sales financing at local merchants. Customers consistently praise the helpful and friendly service they receive, highlighting staff members who answer questions, assist with processes, and handle payments efficiently. Many reviews mention positive experiences with employees like Ebony, Cody, and others, noting their kindness, professionalism, and willingness to go above expectations. Customers appreciate the smooth and timely assistance during loan applications, payments, and resolving issues like late payments. Overall, Tower Loan is seen as a helpful, approachable, and reliable option for those needing cash for emergencies or financial assistance.
I was having trouble with my account and payments. Cameron was a huge help and had great customer service. I’d highly recommend reaching out to this branch and asking for Cameron to help. He was able to get my app setup over the phone and made the entire process smooth and easy.
November 2025
I had spoken to Ebony on the phone. Then Curry assisted me in the office. Both were friendly and helpful. Truly great employees
October 2025
Ebony was very helpful’ she answered all my questions & she has amazing customer service… I highly recommend her‼️‼️
