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September 2022 by Google user
I am trying to get a mortgage and this is my first home. When I tell you it has been 4 months my credit has been ran twice and still have no closing date. Then there has been an issue which they should have known about for at least 30 days which I could have changed the loan type or looked at other options. I will never use TCB ever again will be closing my account out soon. 8/5/2022 Just an update thanks to Charlene and Christy for their hard work but when I tell you this was not the process I was expecting. After talking with Charlene I understand what the issue was and is. I just wish I was better informed or educated myself enough to understand this process. Although I still fell like it should not have taken 4 months to get to this point and nothing said or done can change that.
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August 2022 by Shaquenta Mapp
I am trying to get a mortgage and this is my first home. When I tell you it has been 4 months my credit has been ran twice and still have no closing date. Then there has been an issue which they should have known about for at least 30 days which I could have changed the loan type or looked at other options. I will never use TCB ever again will be closing my account out soon.8/5/2022Just an update thanks to Charlene and Christy for their hard work but when I tell you this was not the process I was expecting. After talking with Charlene I understand what the issue was and is. I just wish I was better informed or educated myself enough to understand this process. Although I still fell like it should not have taken 4 months to get to this point and nothing said or done can change that.
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October 2021 by Fateemah Muhammad
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August 2021 by Jeny M.
I live in a big, metropolitan area and am accustomed to the conveniences of a large, multisited bank chain, so when I had to do some banking for my mom and dad at the local Citizens bank, I had low expectations. However, the staff went above and beyond to help me with my complex needs...speaking with me several times over several days to clarify and address the issues- always friendly and helpful. Would I bank here if I lived here? Absolutely.
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June 2021 by Penny Stanton
Now you can go inside the bank and you have to wear a mask while you're in the bank. I love all the staff there. You will love it. I give it a 10 plus for all your banking information.
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July 2020 by Rhonda Cooper McAdams
Love the hometown feel and friendly faces at this bank! Always willing to help any way they can!
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June 2020 by Roderick Braggs
I like the hometown customer service they provide at Citizens. They have always been there to help with my financial needs. I’ve been banking with them for over 10 years now. I also started my kids student banking account with Citizens prior to them starting college.I like the fact that I can monitor and transfer money through my Citizens mobile banking app.
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June 2020 by Remona Brooks
Right in downtown, The Citizens Bank
