Lowe's Home Improvement in Philadelphia, MS, is a store that provides low prices on a wide range of hardware and home improvement products. Customers can find items such as paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, kitchen remodeling supplies, outdoor and gardening equipment, and bathroom decorating needs. The store caters to both DIY enthusiasts and professionals, offering convenient shopping options both online and in-store. Staff members like Iesha and Jak stand out for their dedication and helpfulness, going above and beyond to assist customers with hard-to-find items and providing friendly, upbeat service. Their knowledge and commitment make a positive difference, and some customers appreciate their efforts enough to visit this location specifically for their assistance. Gianna in appliances is also recognized for her pleasant and knowledgeable help, especially when making important purchases like microwaves. Customers enjoy the overall cleanliness and variety of the gardening section, although prices can be high and sometimes the store can get uncomfortably hot. Service quality varies, with some experiencing long wait times, such as a five-hour wait for a freezer, though compensation was offered. Staff like Parker B. are praised for their patience and respectful attitude, helping customers with numerous questions. Overall, Lowe's in Philadelphia, MS, is seen as a friendly, well-stocked store with helpful staff, making it a popular choice for home improvement needs.
The cleanest and most organized hardware store around.
July 2025
This location does not have friendly employees who act professionally.
May 2025
Went into Lowe’s today and they were super busy. Mrs Sharon assisted me. She was at the customer service desk and walked me to the refrigerators and assisted me. Customer service with a smile, so helpful, and was absolutely one of the most sweetest ladies. She deserves a raise!
