Verizon Authorized Retailer in Philadelphia, MS, Victra, strives to create the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in the most trustworthy, fun, and profitable way. Customers have praised the excellent customer service, with Toni and Shyy being highlighted as personable, friendly, and very knowledgeable. They were helpful and patient, taking the time to resolve issues and update plans. The staff was described as professional, polite, and informative, answering all questions. However, some customers found the prices to be a problem, even with trade-in deals.
I just want to thank Kim and Shy for the help that they gave me yesterday. Both of them had great patience with me and the problem that I was having. They explained everything that was going on with the account in a way, that I understood. I’m glad these two were there to help me!
July 2025
The GM and Toni were absolutely fantastic. I can't thank them enough.
June 2025
Concerned, effective, efficient, and consistent workers.
