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May 2022 by Cynthia N Albert
We bought 2 sofas that are beautiful and really look great in our living room. Customer service is excellent!! Very happy with our choice!!!!
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April 2022 by Hannah Bernhardt
Love our new sofa! The sales team was extremely helpful and made buying our new sofa so easy.
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January 2022 by Lynda Richard
Called in a bind during the holidays and all ladies I interacted with were all so willing and helpful! Thanks for saving the day/Holidays
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June 2021 by Ray Ridge
Great service friendly people ?
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March 2021 by Mya Lyons
Found a great deal . Shopping locally was a great idea.
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March 2021 by Celeste Adele Poché
When I told Darienne Crosby our situation with my husbands broken neck from a car accident and how our recliner was too small for him to sleep comfortably, she went over and above and sent pics of herself sitting and reclining in some so we could judge the fit/scale without me having to leave him home alone to shop for the new recliner. It was truly a pleasure doing business with her.
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January 2021 by Monica Sorina
Always so nice and professional, great quality furniture also
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December 2020 by Kay Cline
Satisfaction "NOT" guaranteed! Beware that this merchant has a "NO RETURN" policy just like Dirt Cheap. I purchased 2 luxury Ashley brand, leather recliners ($2307 including delivery) that felt fine in the brief store sit. After sitting in them for a couple of hours we knew they were a bad fit. I immediately contacted the store regarding my dissatisfaction and was told by the manager that they are not returnable. I explained that sitting in them caused lingering aches and pains. Ashley furniture advertises a 30 day money back guaranteed however, Crosby's insisted that they can't come to a resolution to my issue.Crosby's website states (see below. I am extremely dissatisfied and don't feel valued or respected by Crosby's. Maybe I'm not young enough, not sure?Crosby’s believes that each and every customer should be valued, welcomed, respected and cared for. The owners and operators of Crosby’s will go out of their way to provide 100% satisfaction for the customer. Shop with Crosby's Furniture to see what the hype is about! Great service, great prices and great quality. Shopping with Crosby’s is a no-brainer! You will be sure to have an affordable, convenient, and, most importantly, enjoyable shopping experience
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December 2020 by Julianne Schroeder
Excellent place to do business, wouldn't hesitate to recommend this business to anyone. Tony and his wife do whatever it takes to satisfy their customers.
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December 2020 by Kay Cline
Satisfaction "NOT" guaranteed! Beware that this merchant has a "NO RETURN" policy just like Dirt Cheap. I purchased 2 luxury Ashley brand, leather recliners ($2307 including delivery) that felt fine in the brief store sit. After sitting in them for a couple of hours we knew they were a bad fit. I immediately contacted the store regarding my dissatisfaction and was told by the manager that they are not returnable. I explained that sitting in them caused lingering aches and pains. Ashley furniture advertises a 30 day money back guaranteed however, Crosby's insisted that they can't come to a resolution to my issue. Crosby's website states (see below. I am extremely dissatisfied and don't feel valued or respected by Crosby's. Maybe I'm not young enough, not sure? Crosby’s believes that each and every customer should be valued, welcomed, respected and cared for. The owners and operators of Crosby’s will go out of their way to provide 100% satisfaction for the customer. Shop with Crosby's Furniture to see what the hype is about! Great service, great prices and great quality. Shopping with Crosby’s is a no-brainer! You will be sure to have an affordable, convenient, and, most importantly, enjoyable shopping experience Crosby’s believes that each and every customer should be valued, welcomed, respected and cared for. The owners and operators of Crosby’s will go out of their way to provide 100% satisfaction for the customer. Shop with Crosby's Furniture to see what the hype is about! Great service, great prices and great quality. Shopping with Crosby’s is a no-brainer! You will be sure to have an affordable, convenient, and, most importantly, enjoyable shopping experience
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December 2020 by Kay C.
Satisfaction "NOT" guaranteed! Beware that this merchant has a "NO RETURN" policy just like Dirt Cheap. I purchased 2 luxury Ashley brand, leather recliners ($2307 including delivery) that felt fine in the brief store sit. After sitting in them for a couple of hours we knew they were a bad fit. I immediately contacted the store regarding my dissatisfaction and was told by the manager that they are not returnable. I explained that sitting in them caused lingering aches and pains. Ashley furniture advertises a 30 day money back guaranteed however, Crosby's insisted that they can't come to a resolution to my issue. The following was copied from Crosby's Furniture website: I'm extremely dissatisfied and don't fell valued or respected. Crosby's believes that each and every customer should be valued, welcomed, respected and cared for. The owners and operators of Crosby's will go out of their way to provide 100% satisfaction for the customer. Shop with Crosby's Furniture to see what the hype is about! Great service, great prices and great quality. Shopping with Crosby's is a no-brainer! You will be sure to have an affordable, convenient, and, most importantly, enjoyable shopping experience.
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October 2020 by Madisen Milliet
Great furniture, and even better people. I would highly recommend. Paula and Tony will take great care of you.
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June 2020 by Lindsey Lind
Dariene was a jewel to work with! The service, delivery, and furniture exceeded my expectation! I have a new favorite furniture store!
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February 2020 by Michelle Stansbury
Very nice pep and fair prices
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February 2020 by Erica Palmer
Crosby’s Furniture in the Kiln has such an inviting atmosphere! They have beautiful pieces at great prices. They were very helpful each time I went in and delivery was great too! Will definitely be going back!!
