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August 2023 by Laverne Jones
Always have the items I need in stock!
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July 2023 by Betty Moore
My husband and I both stopped using the pharmacy because of the rudeness of those little girls that work there! They obviously have had no training! I’ve stood in that line one day and listened to them disrespect old people till I wanted to crawl over the counter and give them what there parents should have when they were being raised!
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January 2023 by Jason Griggs
Horrible attitudes. Treated my father disrespectful as he was trying to fill a prescription for me. They better be glad it wasn’t me they mouthed off to. New better trained staff needed or bulldoze the location.
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December 2022 by Frank Roker
I arrived at cvs pharmacy in Pontotoc at1:03 pm 2/18/2022. The tech takes my script but then looks at the clock and says “oh wait we take lunch at 1:30-2 so it will be after 2” all they had to do was count pills. I’m a cash payer so what’s the problem. From looking at all the reviews, everyone needs training.
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November 2022 by Tim Enis
They do not care about their customers rather take their lunch early instead of getting sick customers their medications!
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October 2022 by April Waldo
The staff in the pharmacy are absolutely insulting‼️ I took my daughter to the Dr yesterday after work and got to the pharmacy 45 minutes prior to them closing just to be told that her prescription had not been faxed over and even if it had that he was about 200 prescriptions in the red and he couldn't get to it until today. My child needed her antibiotics last night not this morning! I told him it wasn't my fault he was in the red and he replied "That's why I'm apologizing." I called the Dr this morning and had them fax that prescription to a different pharmacy because if I had to wait until this morning I wasn't giving them the pleasure of filling it. I hate I had to give them 1 star to do this review because they definitely do NOT deserve it!
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October 2022 by Stacy Mccammon
It was good I was in and out no problem
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October 2022 by Reba Dunn
MaryAnn completely ignored us standing at the check out. She was aware we were waiting while she stocked some items. After directly getting her attention she came over mumbling about using self check out. (Which had CLOSED on the screen).
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October 2022 by Cat Smith
Quick service, text for refills.
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September 2022 by Andrea Harrington
Bailey answered the phone and was extremely rude and when I asked a question about why my prescription I turned in two days ago was going to take almost two hours to fill she just hung up on me. I called right back and she picked up the phone and hung it back up. I called back and selected for a Dr office calling and a man named Danny picked up and was extremely nice and helped me. Bailey needs a lesson in customer service and should not be given a job dealing with people at all! If this is the service I get from a pharmacy I use often for my family it may be time to switch pharmacies.
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August 2022 by Stephanie Williams
All of the terrible reviews of this place are SPOT ON!!! The women are rude for absolutely no reason at all. Heather sometimes YOU are the one doing the work of satan as you are telling him “not today.” Self reflection is hard but most definitely worth it✌️✌️
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June 2022 by Chris
CVS in Pontotoc ms will never get my business again. They are very rude and unfriendly. I experience them being rude to a elderly person so I know it is just not me. They need some serious training in customer service.
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April 2022 by Raul Serrano
Walmart pharmacy offers better service. That should tell you all you need to know.
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March 2022 by Becky Owen Ray
I use them for now but that girl that answers the phone for the pharmacy is extremely rude! There is no excuse for her attitude. There's a good chance I'll be moving my business just because of her. She despartly needs some customer service skills/training
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November 2021 by Pamela Harkness
I have never in my life used a pharmacy like CVS. We are doing them a service by using them, not the other way around. One hand doesn't know what the other ones doing. I could only use this pharmacy and Walgreens with my insurance. Guess what? I'll change before I'll use them.