Jackson Hewitt Tax Service in Richland provides professional tax preparation services and year-round support to hardworking individuals. Clients can get expert tax preparation, low-cost tax solutions, and a Lifetime Accuracy Guarantee. The staff is described as polite, professional, friendly, and knowledgeable, helping customers get the maximum refund. Customers have had great experiences, with the tax preparers making the process easy to understand and pleasant. While some customers found the fees to be higher than expected, overall, Jackson Hewitt is highly recommended for its excellent customer service and expertise.