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March 2024 by Kye Wright
staff unhelpful and seem judgmental especially in the evening time. even blatently ignoring customers at times and give off vibes that tell me they think they know more than everyone that comes in the store
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January 2024 by Brady Mcgee
Li came in with the light on he figured out what it was immediately very knowledgeable very friendly awesome store
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January 2024 by tajuania Roland
Drew helped me out tremendously today when I got there , spent time trying to figure out what was going on and he wasn’t going to stop until he did !! So thank you drew for your hard work
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November 2023 by Donna Blount
Drew Martian was excellent! He went above and beyond for me. He even put in my head light! Thank you so much Drew and O’ Rillys!
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November 2023 by Alyson Irby
Went in tonight to get a battery. Drew was extremely helpful and had me in and out in no time! Thanks Drew! ?
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August 2023 by Kyle Barks
This location has great employees, super friendly and helpful
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May 2023 by Trey Gardo
Michael, Nashly, Jack and the rest of the crew are the best. Best parts store I’ve used since the good ole days. Paul Beaver has been my “Go To Guy” and always makes sure I’ve got exactly the right part before I leave and have to come back and waste my time.He even pointed out an incorrect part put on by a mechanic recently…Keep up the great customer service guys.!.!
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May 2023 by Jenny YOAKUM
I went to O'Reilly in Richland this morning. The 2 men working were awesome and did a great job.First time I've been there, I will be back.
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February 2023 by Dionna Stevens
Great Customer Service. Helped me find the Part I Needed Even Though I Called It By The Wrong Name!! ??They Were Very Patient And Helped Me Figure Out What The Exact Part Was I Actually Needed. I Will Definitely Go Back Here Again.
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February 2023 by thebeaverhunt1
Paul and Nashly are the best service representatives around!
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February 2023 by Tiffany Walker
Got a couple head light Bulbs! Thay work Wonderful ?
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September 2022 by Sallie Galbreath
Much mire helpful than the "other guys". Prices are better, too.
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July 2022 by Steve Freeman
Great people that understand customer service! My truck broke a driveshaft right in front of the store on the way from Florida back to Texas at 8:30 pm. I was able to get it in to the parking lot. I went inside and told them what was going on. They offered me tools to help get the driveshaft off and stayed after hours to make sure I had everything I needed. The young lady working the counter even called a mechanic that buys parts there to help try to get my truck back on the road. The young man working there even stayed and after I got the truck drive-able (in FWD) lead us the back way around to the Best Western across the road and made sure we were all good before he left. I wish I could remember their names so I could thank them in person. It was 7/14/22. If I lived closer I wouldn't buy parts from anyone else!! Great people and Great customer service!!!
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May 2022 by Jarrod G.
Fast and courteous service. Good prices vs other part stores.
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February 2022 by Kent Durden
Craig was very helpful, he helped diagnose my problem and had the part I needed within a couple of hours.
