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December 2023 by Min Enghauser
No real complaints except for a $20 fee for a pet. Mostly clean except for the floors behind the bathroom door, corners have been neglected. Lots of area to walk the dog. Bed is comfy but another super high one. As a short person I hate this trend. Staff wasn't terribly friendly but check in was easy.
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September 2023 by R
Very nice hotel for the price. Is always
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August 2023 by kirk hardesty
The room was modern and clean. One office clerk was very helpful and friendly, the other seemed to be holding the space. There is breakfast and even a coffee maker in the room. The shower had nice water pressure. Stayed three nights and will return if work takes us back
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July 2023 by STEPHANIE WILKINS
Rooms look to be in the middle of an update, so holes in walls baseboards missing. Fold out sofa mattress was not clean and was missing bedding and pillows for it. Other than that the room was clean and the staff was friendly and helpful.
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July 2023 by Kenny Pascoe (Kenny)
Great clean rooms and staff is friendly and helpful. You will need a car to go places for
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July 2023 by Crystal Williamson
The initial check-in process was reasonably quick, but the first room we were assigned was not clean. The second room's door was ajar and there was trash inside. The 3rd, 4th, and 5th rooms then checked for us were also not clean. The 6th room was clean, and we were able to get a decent night's sleep.
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July 2023 by Cat
RUN! Don’t be fooled by pictures. This place is disgusting. Stains on the walls, hair on the “clean bed” and writing with sharpie all over the back of the bed. Ordered a non smoking room and when we walked in I got second hand smoke. When we notified the front desk we were leaving and wanted a refund they wanted to know why. We told them that the room was dirty and smelled like cigarettes. The front desk stated that “it’s probably the homeless people that stay in the other rooms that are smoking and it’s making your room smell.” You couldn’t pay me to stay at this place. I have no idea how this place even has 3.5 stars on google.
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June 2023 by Catherine Grant
RUN! Don’t be fooled by pictures. This place is disgusting. Stains on the walls, hair on the “clean bed” and writing with sharpie all over the back of the bed. Ordered a non smoking room and when we walked in I got second hand smoke. When we notified the front desk we were leaving and wanted a refund they wanted to know why. We told them that the room was dirty and smelled like cigarettes. The front desk stated that “it’s probably the homeless people that stay in the other rooms that are smoking and it’s making your room smell.” You couldn’t pay me to stay at this place. I have no idea how this place even has 3.5 stars on google.
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May 2023 by Jody Howard
Staff was hard to communicate with, gave incorrect information on billing process. Room was clean, but no body wash or shampoo in wall mounted dispensers. Breakfast was okay, nothing special, waffle iron handle was smeared with dried batter and syrups were sticky.
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April 2023 by Regina Fraga Abualrish
This was one of the most disappointing stays I’ve had in a while at a hotel. To start off with, it took over 45 minutes for the front desk to get our reservation squared away, as they couldn’t find it in their system but we had our paid-in-full receipt in hand and via e-mail. Next, when we finally got into our room, they didn’t have black out curtains and we had a bright light shining in our room throughout the night. Needless to say, this disrupted our sleep all night, as we usually sleep in the complete dark. To top that off the pillows were extremely uncomfortable. So that added to our lack of sleep. This was so unconventional, after driving for over 7.5 hours and we were really hoping to get some rest to continue our trip of 900 more miles to go.
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April 2023 by Tae Tay
(THEY ALLOW MINORS TO STAY AT THEIR HOTEL TOO!! SO THEY CAN SCAM THEM) They tried to scam me after my stay. Do not come here. I stayed from 4/14/23 to 4/16/23; the first two days were fine. I was able to go down to the office and pay for my extra night to stay on the 15th again; and the first night the people at the desk seemed respectful. But then on the 16tg, I went down to pay for my room again because I decided to stay another night. There was a short lightskin black lady at the counter, and at first she was being polite. But when I went to pay; I didn’t even have to show my apply pay to the machine it just automatically went through. That was $86.24 , then she told me I’d have to pay an ADDITIONAL FEE of $95.20 for the night ?? Even though, I just paid ( and I guess she saved my info in her computer cause I didn’t have to show a thing ) I refused to pay that; even had my receipts. She said I had to pay the 95 because I didn’t pay for the night before; even though even on my receipt it says I paid lol. I walked off & back to my room not paying it any mind. Next thing I know she comes knocking out my room door with Police telling me to that “I have to leave their property on their rules.” I was livid. It was so unprofessional and the fact that I already PAID to stay the night and was REFUSED a refund made it worst.So I left the Hotel; and then I noticed around 2:50, it was some charges trying to be done there and I wasn’t even at the hotel anymore ! I went home. I called up there, and guaranteed it was still the lady from earlier that called police. She tried so hard to scam me and whenever she couldn’t she made ne get off the property lol. 10/10 would not recommend.If you check the time too; it proves my case.
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March 2023 by Ashley Shuler
I am in between about how I feel about my stay. Let me just start off by saying the staff is WONDERFUL. They were very kind and welcoming. They answered any questions or concerns. My dilemma would be with the room and breakfast. My room had the wallpaper peeling off at the top with a huge black mold spot. The toilet was not working. We had to use a plunger everytime someone used the restroom to make it flush even with just my 4yr old peeing. The room did look nice and updated when you first walked in and bed was comfy but thats it. The fridge didn't work. The breakfast wasn't that great either. We came down 30 minutes after it opened, and the waffle mix was nearly empty. There was enough to make one waffle. The orange juice and apple juice were both sour. The milk was frozen. The only other option was a fruit or mini muffin.
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March 2023 by Aaron lingbeck
Hotel has been undergoing a major renevation, most all rooms have been completed and look really nice. Bathrooms were still being worked on but were still functional. Very clean and comfy beds.
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January 2023 by Leah L
Staff were incredible, but this hotel needs a serious upgrade. The staff went out of their way to accommodate how outdated the hotel was. Best Western, you are an epic disappointment.
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January 2023 by Maikeshia Pollard
Bedbugs and dishonest workers. This hotel is infested with bedbugs and the workers (Todd) knows it too because they know the exact customer who brings them and put us in the room the customer just left. Then moved up to the room right next to it and that room had bugs as well. The 3rd room seem fine but the next morning I woke up with new bites! They will not refund you and will lie saying they never found bugs even after showing pictures and videos!
