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January 2026 by Sheila Crenshaw
Great sevice wonderful personality.
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January 2026 by Patricia Martin
Always good. At times Terminix has been effective at removing pests other pest control companies could not.
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November 2024 by T Spires
Horace is a great technician. He is very knowledgeable and always professional.
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October 2024 by Thomas L. Martin
service Tech did an excellent job
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October 2024 by Johnny Smith
Great customer service
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October 2024 by Remona Suttlar
I would personally like to thank my Terminix representative for his timely responses to my requests. When I have pests around I want immediate attention. There is nothing worse than to be told I will be there and then no one shows. I haven’t had that problem. He is extremely kind and courteous also.
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October 2024 by Elisa Doran
On time, thorough, professional, Reasonable to higher end of the scale pricing, But good warranties and they back out If you have any issues. Love our technician Terry !! He is awesome !!
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October 2024 by Margaret Daniel
Justin is always prompt and courteous. Been dealing with him for about 5 years b
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October 2024 by willie jones
Fantastic
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October 2024 by Sandra Latham
Justain is wonderful! He is always very professional. He listens to our requests and communicates with us and is very thorough. We are very pleased with the service he has provided to us over the years. Terminix is a great company. They have an excellent product and would not leave their services.
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September 2024 by Anderson Shannon-Reggie
The service is beyond horrible. I would not recommend this place at all. I have reached out on several different occasions and I have yet to receive a call back. I was even told that a technician would come out and he was a no call no show. Please do not do business with them.
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September 2024 by Cathy Tebo
Terry is the best technician. He has fit me in also to come out and follow up, whenever I need it.
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September 2024 by Bill Hubbard
Very good experience!
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September 2024 by S Jackson
I agree with Tammie’s recent review. My dad has been with Terminix for a couple months now. His first visit the technician arrived and left his vehicle running by the way. He wasn’t in the house more than five minutes. My dad asked him if he was going to also service the outside of the home. He threw out a few balls as my dad called them and was off just as quickly as he came.
This leads to call number two for additional services as nothing was performed on the first visit. I will say I was there for the second visit and it went quite well or so I thought. However, when asked to put some of the gummies or whatever you call them in the cabinets as well as service behind the appliances, the technician of course shared their level of expertise in handling these matters.
As of today, September 4, the problems still exist in the cabinets as well as behind the appliances. I did call Terminix and was told that they are booked all the way throughout September. When my dad signed his contract, he was told that he could call anytime and have a technician come right out to service his house. Yet we wait until someone decides that we are worthy enough to receive service.
This contract will be dropped as soon as possible. Goodbye Terminix.
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September 2024 by Mary Geter
I am extremely disappointed with Terminix's lack of service and communication. During a recent home repair project, our contractor discovered signs of termite damage, so my husband and I urgently contacted Terminix for an inspection.
Since our initial call during the week of August 12th, it has been a continuous struggle. We could only reach an answering service, and no direct contact information was provided for the local office in Richland, MS. We were told an appointment was scheduled for August 19th, but no one showed up. When we called again, we were informed the appointment had been rescheduled for August 26th, yet once more, there was no notification, and no technician arrived. This pattern of missed appointments has been a source of immense frustration and inconvenience.
Over the past month, we have not received any updates or further contact from Terminix. I called again on September 4th and spoke with a representative named Patty, who was dismissive and seemed annoyed by my questions. She mentioned another appointment was supposedly scheduled for September 5th, but once again, we have yet to receive a confirmation or follow-up. Patty's dismissive attitude and inability to explain the repeated missed appointments only added to our frustration.
It has now been nearly a month with zero communication from Terminix, and we are still waiting for a proper inspection. This level of service is unacceptable, especially given the urgency of potential termite damage. Terminix’s apparent lack of accountability and poor customer service is deeply concerning.
Proceed with caution if you’re considering this company—our experience has been nothing but frustration and wasted time.
