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October 2023 by Paula B.
Charles. (The manager). I walked in to buy headlamps. Being a woman, each time I have ever needed headlamps, a battery, etc, they have ALWAYS installed them with a smile on their face. Today though, after being told by the young man that he would love to but Charles would fire them. I asked to see Charles. He came to the front quickly, and angrily and telling me RUDELY, he would NOT allow anyone to install my headlamps. THEN, when I told him they installed my passenger side headlamps, he got LOUD with me, and said, "AND THEY SHOULD HAVE BEEN FIRED". Obviously Charles kissed behinds to get to his position, because it sure wasn't for his customer service skills. I mean, really? How many other ways could he have explained they have (stopped) installing headlamps besides angrily raising his voice. I feel bad for the guys having to work under him. What a jerk. Even if I have to install them myself, I wouldn't spend a nickel at his store in Ridgeland MS.
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August 2023 by Barbara Bridges
Great clean place . Great workers
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July 2023 by Stacy A.
The guys here are so helpful! They always have what I need and the guys offer to install it...wiper blades, cabin air filter....
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May 2023 by Michael Storey
I had a dead battery up the street from them about 20 minutes before closing and they came and jumped me off sold me a battery installed it no fussing I didn't have to beg them I didn't have any cables I had no one around me to help they were awesome they were not frustrated at all
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March 2023 by Doris Sanders
Real knowledge employee they are very professional and friendly
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December 2022 by Paige Cockrell
Loved the store initially, even drove 15 min further to use them, however, I purchased a new batter at 11am on 11/29 for $216.13 and returned the same battery before 5:30pm expecting a full refund but they would only refund $190.46. Since I was charged a "core" charge....When calling to ask for a correction I was told I needed to return a "core" when I don't have a core to return, I didn't use the 'new battery" I purchased in the 1st place.
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October 2022 by David Eldridge
Very helpful sales force. Quality parts.
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October 2022 by Fadee Adams
Friendly staff and service. They provided prompt assistance and were helpful. Would shop there again if needed.
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September 2022 by madison wallace
I was met with fast and friendly service and professionalism when I needed my battery replaced during lunch. It meant a lot to get such great service on what had been a very stressful day! I highly recommend this location!
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September 2022 by Heather Browning
Horrible service. They acted as if they were too busy to even acknowledge you. We asked if they could help us to find out which hitch receiver they had would fit our truck. They said "oh that's something you'll have to look up yourself". Once we made the best decision we could, we were left waiting to be checked out for 10 minutes even though we were the only customers in the store.Update: within 10 minutes of this review I received the response from Advanced Auto Parts. I appreciate the response and appreciate the communication that this will be addressed. Thank you Advanced Auto Parts.
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September 2022 by F Adams
Friendly staff and service. They provided prompt assistance and were helpful. Would shop there again if needed.
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July 2022 by K Nichols
The guys are so helpful. Needed a bulb for my truck's headlight and they have me the one I needed and even offered insurance on the bulb. Thanks guys!!
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May 2022 by Jim Bates
Went in to buy a battery they pulled it up on the computer took forever for them to find it got home and it was the wrong one had to drive back and do it all over again !
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April 2022 by Rob Trammell
I just spent over 5 minutes standing at the counter while 3 different employees were walking around and talking to each other. No one said that they would be with me as soon as possible, nothing. So after waiting waiting over 5 minutes, I walked back to my car and drove to O’Reilly where I spent my almost $300 for parts there instead.
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April 2022 by Austin Pierce
Charles and other folks at this location were beyond helpful, putting forward all the effort and attention to help us that the Advance Auto Parts on Adkins/Ridgewood Rd refused to.
