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January 2024 by myia thompson
Was told by autozone it was my alternator. Called around for price quotes and landed on auto lux. Got a call that it was actually just the battery and that my alternator was ok. Nothing beats a company that you can trust.
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January 2024 by Sandra Strain
I cannot say enough wonderful things about these guys! They are fantastic and honest which is the best part. They replaced my brake pads on my Mercedes Benz quick! Another repair place couldn’t do it for weeks and kept my car for over a week and still didn’t get the pads in! Thank you Auto Lux for delivering exactly what you said you could do! I’m a customer forever!
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June 2023 by Leslie Freeman
Great customer service! Will definitely use again!
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June 2023 by Lelia Dodson
They always take care of their customers.
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April 2023 by Kimberly Hollingsworth
Everywhere I went to get a plug in my tire told me 2 hour wait. (Gateway and car care clinic) I walked in auto lux and they said got you right now. Great customer service and if I have any problems from here on out I will come here.
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March 2023 by Arun Sunkara
Great customer service. On time delivery and great prices.
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July 2022 by S
I had Kevin install an actuator for me and it was a good experience. It was an easy fix at a reasonable price and they got me out in no time. Both Kevin and Clay were professional, friendly, and excellent communicators. I would recommend them.
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July 2022 by Tarney Sumpter
They changed my brakes, and then when they dismounted the car it jumped the curb and ran into oncoming traffic. I would never use them again!
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May 2022 by Valencia Hawkins
My car was serviced. Well a week later, hubby looked under hood to put windshield wiper fluid in it and discovered screws missing everywhere, a container top obviously belonging to something, a hose out of place just pushed between another compartment and a handheld cordless phone face down near the windshield area. Car is still in need of repairs. Contacted Auto Lux mechanic and he states, "oh yeah, we were looking for that phone". We didn't work on that side of the vehicle where the hose was disconnected." Can you believe this place was recommended by other customers? WOW!!!! To I guess resolve the matter, the mechanic asked us to bring the vehicle in to replace the screws. Really? An entire phone underneath the hood after you worked on it and you want it brought back in? I mean what were they gonna do add AT&T service to the phone. Hell naw! BEWARE! BEWARE!
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December 2021 by Susan G.
I was so happy to find these guys. Good service, reasonable prices, trustworthy... what more do you need from your auto repair shop? Next time you need your vehicle worked on, give them a shot. You'll be glad you did.
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November 2021 by glastroncvx 20
Great Customer Service
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September 2021 by Raquel R
Fast and friendly service!!
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August 2021 by Elex D.
I can't say how truly disappointed that I am in this company. I took my car in and after they charged me over $900 for parts that I don't think that I needed, I went 12 miles down the road and the car completely shut down on me. It had to be towed to the dealership. I would have preferred that they be upfront and say that they didn't know how to fix it instead of charging me and the car being worst off than when I brought it there. I would give them Zero stars but that isn't an option.
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May 2021 by Kimberly D.
Definitely recommend. Great customer service above and beyond to get me back up and running.
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March 2021 by Anasia Shalyne G.
I loved how friendly they were. They tried to be as reasonable with the prices and did not make me feel stupid. They were honest, straight to the point and did not try to take advantage of me. Most shops charge hundreds for a mere diagnosis. I was not charged and my car was fixed within a very reasonable time. I will definitely be back!