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March 2024 by Brenda Joyce
Great customer service. Thank you VP. Will recommend to family and friends.
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December 2023 by Isaac Savella
I've had my belongings in this specific location for around 10 years and the service has been excellent. Communication is clear, the online portal is intuitive and efficient. Monique was great with reaching out for follow ups and answered all the questions I had.
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December 2023 by Latresa Sutton
I began running several months ago, and have been very pleased with the process. Easy access, available roll carts, staff answers the phone when you call and you speak to a person. It’s all been pleasant experience.
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December 2023 by Kristen Bounds
I DO NOT RECOMMEND THIS STORAGE FACILITY IT HAS POOR MANAGEMENT AND THE MANAGER SHOULD BE TERMINATED OR RETRAINED. TERRIBLE PLACE. NO CUSTOMER SERVICE SKILLS. VERY UNFRIENDLY. POOR AT PAPERWORK MANAGEMENT.Purchased a storage locker online. Paid for it the same day. After halfway emptying the unit they tell us to put everything back and called the cops. They had the cops bully us into getting a refund which we didn’t have to accept because by law it was purchased online… we needed up getting the refund. They wanted us to put everything back into the unit that was fully packed after emptying over half of the unit ….We legally won the auction so they were wrong. We did get a refund of money.But we had removed a locker that was slammed full. And they made up put everything back and treated us terrible they really need to get it together. They don’t know how to run business
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December 2023 by Palina Lancaster
The location was amazing. They were extremely helpful, the units were clean, and their attitudes and professionalism was appreciated. I would not hesitate to use them again and would highly recommend them to anyone needing storage space.
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December 2023 by Tameka Hart
Great experience at the Ridgeland location. They answer the phones and take care of all your needs. They also explain their terms and make the process very convenient for you. I definitely recommend this location!
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October 2023 by Tamea Washington
I had the best experience. I would highly recommend extra space storage to anyone in need. The customer service was phenomenal and I will definitely be using them again!
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October 2023 by Ashe Apuzzo
The customer service rep today was absolutely wonderful! The unit was ready for me when I arrived and I paid for it only maybe 45 minutes before arriving! Would most definitely recommend these units!
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October 2023 by Jon Mathis
Rented a 5 x 10 unit. The access ramp and moving carts make for an easy load in to my unit. Elevator is spacious so there’s plenty of room to get my stuff up to the second level. Highly recommend!
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October 2023 by Madison Palmer
Outstanding service by Monique and Austin. Very professional and knowledgeable at their job. Job well done.
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October 2023 by Tracey Chambers
The young man was very professional and very helpful Great customer service. I never meet anyone so friendly and willing to help. I will refer this storage place to all my friends this place is the best.
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September 2023 by Chelsea Brunson
I am thoroughly impressed with the ExtraSpace Storage Center in Ridgeland. The facility is in a good location, clean, cool, and spacious. It also has 24/7 surveillance to assure your items are safe. I was also impressed with Mrs. Leona. She has the 3 P’s and 3 C’s: professional, patient, personable, caring, compassionate, and canty. She listened to my needs and was able to assist in picking the best unit. Hands down the best help I have received at any storage facility. I highly recommend ExtraSpace Storage and their staff for your storage needs.
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August 2023 by Kadarious Guyton
Leona brown had the best customer experience I’ve seen in a while she was very helpful and considerate.
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August 2023 by Ronald Hicks
I receive great service every time I’ve visited this store. Joshua is a stellar professional who goes above and beyond for his customer. I will always consider this location for my storage needs.
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August 2023 by Donna Robinson
Front desk personnel was extremely nice and helpful in providing information and helping get the storage that suits my needs. Storage area is very clean and free from debris and odors. Units are easily accessible with an elevator. The Platform Flat Cart Dollys makes it easier to transport items to and from vehicle.
