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February 2024 by Shamela
Nice hotels even better since they remodeled them...
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February 2024 by Thats SoSunni
It was great till the weekend price went up to 200 a
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January 2024 by d understood
Very dated, decor doesn't look clean and landscape not well kept compared to other Homewoods I've stayed at. Needs a lot of repairs. Staff act friendly but slow to respond to issues. Breakfast bar and happy hour very lack luster. Minimal offerings to accommodate the ~0630 Business rush, same for the evening offerings.
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December 2023 by Gloria Lewis
This place is absolutely disgusting. I checked in late at night, they only had one room left. The toilet bowl was dirty, the sink was dirty and had hair in it and there was a roach crawling on the floor. I slept on top of the bed fully dressed and zipped up. The blanket and pillow cases stunk. I don't care if they are renovating or not, they need to close the place down until the renovations are complete. Shame on you Hilton ??. On a lighter note, the guy who checked me in was helpful and addressed my co concerns. I checked in around 2am and ran out of there by 7am.
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November 2023 by Chris Davis
I've been to a handful of Hilton properties throughout the country, and this is by far the worst I've been to. The front desk staff was rarely seen. Even when I called to get physical keys, she said she would have them at the desk. Little did I know, she would just leave my keys on the desk in an envelope for me to pick up. Seems like a huge security risk where anyone could have picked those keys up and had access to my room seeing as how the room number was written on the envelope. My room smelled of stink bugs when the heater was turned on, the dishwasher wasn't attached to the counter so when I tried to open to door, the entire dishwasher came out of the counter. The shower had holes all over the wall, the carpet was stained. Not a good experience at all. I had a comfortable bed, that's about the only thing I can say about this location. Everything else had something wrong with it. I'd avoid this specific location if you can.
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October 2023 by Adrianne Mitchell
I travel a lot so the Hiltons are usually my hotel of choice. I don't usually have to check reviews because it's very rare I have a bad experience. I guess I should start checking from now on.I get to the hotel and the clerk was out at the table on his phone which is no problem because I usually request a digital key. I came back because the key didn't work. While I'm at the front another guest is there addressing a concern similar to the reviews he didn't have any clean towels he requested room service and no one took care of it. The guest walled off and the desk clerk rolled his eyes. Tonight I went to get my clothes ready for work and there is no iron in my room. I go to the front desk and ask if they had one available. They respond "no they are all burnt up". I asked could they possibly see if there was one in another room and I was told they are all booked. I was told they ordered irons. That does not do anything for me at 9:30pm when I have worked all day and I am ready to shower and go to bed. I have to get out and buy my own iron after paying for a room that should have one. I checked out and went to a nicer hotel with a friendly staff. The reviews are real the hotel is not very clean and the staff could care less. I stay at a lot of Hiltons and unfortunately this is area I run with my company so I won't say hilton has lost my business but this hotel definitely has.
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September 2023 by Carlos Jimenez
This hotel is in a good location with stores and restaurants close by. There are some rooms where the toilet is not that big, also if you request room service they don't protest or anything but sometimes you don't even get it, you can request it several times and if they don't want to do it, they don't do it.
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August 2023 by Emma Peden
I love Homewood Suites. The renovations are great. THe staff are amazing! I had an amazing birthday celebration in the area with pictures to prove it. Great accommodations!
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August 2023 by Tommy Wash
Very nasty hotel and it’s was a housekeep that was very nasty to me I heard someone called her rere and she had a very nasty attitude when I asked her for hand towels. I will never stay there again . Don’t waste your time or
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August 2023 by Sharon Bellew
Room was not clean. I had to request clean sheets. I put them on myself. The top cover had a horrible stain so I simply slept without a blanket. The bathroom had hair in it that was not mine. I called the front desk several times and no one would ever answer.Rooms: Not clean
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August 2023 by Yulunda G.
I recently stayed at the Residence Inn by Marriott and overall had a pleasant experience. The spacious suite provided a comfortable stay, and the kitchenette was convenient for preparing meals. The staff was friendly and accommodating. However, there were a few areas that could be improved upon. The Wi-Fi signal was a bit weak in some parts of the hotel, which made it challenging to work online at times. Additionally, the breakfast options, while decent, could have been more varied. Overall, the Residence Inn is a decent choice for a comfortable stay, with a few minor areas for improvement.
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August 2023 by Godfrey Hom
Overall could use some deep cleaning and maintenance. Sticky floors, dirty carpets in the hallways, difficult to open doors, broken fixtures. Staff was helpful. Breakfast was decent, but don't go near closing time because the selections are slim. The pool was pretty small and the water was murky. Exercise room was also small but equipment worked fine. Location close to shopping, food and interstate 55.
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August 2023 by Deirdre Jordan
This hotel is by far the worst Hilton I've ever stayed at. The hotel is old, nasty, and run down. The carpets are nasty throughout the entire hotel, and the staff is lazy and unaccommodating. Our rooms were not cleaned and we stayed more than three days. The only reason I continued my stay at the hotel is because the rest of my family was there for my grandmother's funeral. DO NOT STAY HERE!!!!I wiped the room floors with bleach spray and a bath towel, the towel was black and dingy when I finished. I had to clean and sanitize the entire hotel room. The toilet did not flush properly and there was hair left in the tub. The room door had stains on the handles and all over the door. The room had a mild odor but we were able to open the windows to circulate the air. Breakfast was late and the bar was always mostly empty.DO NOT STAY AT THIS HOTEL! THE HILTON BRAND SHOULD BE ASHAMED!
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June 2023 by Teresa M.
As a Hilton Diamond member the hotel is extremely below Hilton standards. The hotel hallways are dirty and smell. The front desk attendant was eating food out of the coolers while the computers were down. I could not use digital check-in and the attendant acted like she could care less if I had a reservation. No one was dressed in business attire to know who worked for the hotel or was just hanging out. The toilet is leaking water and the shower was dirty. The hotel is extremely loud and not for business travelers. I would not recommend this hotel.
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June 2023 by Rashunda Endsley
The staff was kind and helpful. The room was clean and stocked with plenty towels. The breakfast was amazing. Those biscuits were superb! Everything was clean and their snack bar is stocked with everyone's favorite things. I will stay here again when I come back to Da Sipp!!
