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June 2023 by Amanda Terral
In the last 8 months pharmacy has dramatically changed. Pharmacist and some of staff are just rude. The only thing I do like is that they accept a particular rx program. But I have decided a few $ isnt worth the hassle every month. Used them for 20 years and was told i had no loyalty for getting a med at another Kroger, I55 had been out 4 months consecutively. Bye bye.. grr
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April 2023 by Lisa Bryant
Krogers is my favorite place to shop for grocery but for the pharmacy; it’s a lil shaky; the people are not so friendly.. I know different kinds of people with different types of attitudes shops there and dealing with the public can be tough but at least acknowledge SMILE!!
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December 2021 by Veronica Jones
Prescriptions are always ready without the wait.
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November 2021 by Judy Hinson Carroll
Tony at the Pharmacy-since your pharmacy is offering the booster shot, make yourself familiar with the guidelines and who is eligible. As a consumer/patient wanting one, I did that research by following the link on your Kroger website sign up!! So it is really frustrating to wait 30 minutes for you to determine I am eligible, which I already knew. You and your staff wouldn’t listen or look at the information I found on the CDC website, via your sign up page. Also what is the point of an appointment if people are waiting in access of an hour? I understand Covid And vaccines are fluid but customer service is not. Do better, please!
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August 2021 by Lydia fortenberry
The employees here don’t want to do their jobs. Today at 1 pm the woman behind the counter told me that GoodRX ‘wasn’t working because of the storm’. Yet GoodRX has emailed me before and after with typical promotions. I have waited up to 45 minutes to have standard discounts applied. My prescription costs 8 dollars but when I come to the Old Canton Kroger Pharmacy I have to convince whoever is there not to charge me 14. OVERPRICED AND RUDE. Time to fire your staff and get some people who actually want their jobs.
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January 2021 by BB Johnson (BB)
My favorite pharmacy, me and my family have been picking up our Rx here for almost 10 yrs. The staff is friendly and knowledgeable at this location. I refuse to move my Rx to a Kroger closer to where I live because I prefer this one!
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January 2021 by CN N
Slow... took hours to call to find out it’s not ready
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October 2020 by Brittanie Johnson
My favorite pharmacy, me and my family have been picking up our Rx here for almost 10 yrs. The staff is friendly and knowledgeable at this location. I refuse to move my Rx to a Kroger closer to where I live because I prefer this one!
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October 2018 by Tammie Gill
Everything!!! From the manager down to the lowliest bag boy, they are friendly and helpful and eager to please. There are hiccups at times, but that is what happens anywhere.
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May 2018 by katheryn turner
I had to sit there for over 30 minutes before they told me they didn't have my prescription. At that time the doctors office was closed.
