-
February 2024 by Vila SM
French onion soup is the best!
-
February 2024 by Vonetta Roseman
Cassandra and Sarah were on point with friendly service.
-
January 2024 by Kris Ramirez
No one was around to take orders but food was okay.Parking: Parking was fine it’s on a mall.
-
January 2024 by Marchell Ellis
I ordered here today. I suggest a random test on the cashier. Very unprofessional and lazy service. The food was sloppy.
-
January 2024 by Vivian McDaniel
My friend and I went here for lunch at about 12:45 PM. There were people at one of the two registers and two parties in line ahead of us. A young woman was standing behind the pastry counter putting items in a bag as if preparing an order (maybe take out or delivery). The line continued to grow behind us, yet she made no move to take orders at the other register. The person at the first register was nice and efficient, which kept the line moving at a reasonable pace. New customers arrived and the line grew but the woman in the pastry area made no effort to take orders. She was organizing the pastry selection and watching the line grow. There were only a few loaves of bread and a very small selection of pastries left, even though it was not yet 1:00 and the middle of lunchtime. No additional items were added, she just moved around what was available and ignored the line.When my friend and I had our turn, I noticed a man cut through the existing line and walking up to the second register. The woman in pastries met him at the register and took his order promptly. She had made no effort to take orders from the people in the line. After she took the man’s order, she walked in the back and was not seen again. This prompted me to ask if the other register was just for pastries. I was told no, not really. I asked why the person did not take any orders from the people who were waiting in line. I was told that she was at the end of her shift and she was preparing the area for the next person.I have service experience so I can speak from experience and say that this is NOT the customer service expected from Panera or any restaurant that charges $15-$20 for a modest lunch! I am appalled that the woman made no effort to assist the customers in the line because she was, “at the end of her shift”!At the same time, she did wait on the man who pushed through and cut in line! What ever happened to the phrase, “May I help the next person in line?” The fact that the man was of similar ethnicity to the inhospitable employee (and those of us in line were not) gave the entire situation an even more negative impact. There is no glaring evidence of preferential treatment, but it certainly didn’t add anything positive to the egregious situation.
-
December 2023 by deb padilla
Extremely nice. I enjoyed the meal and as always, clean, friendly and nice.
-
November 2023 by Bella Roberts
Bowl was so dirty! Asked the manager for a clean bowl & he claimed they were all “stained”…. I believe if they just scrubbed their dishes, the bowls wouldn’t be dirty! I legit scrubbed the brown residue from the bowl off with my finger…
-
October 2023 by Katie T.
Well I found a bug in my salad today... will never be back here for lunch. So gross! Previously has been pretty good and quick for lunch
-
October 2023 by jasmine Morris
This location is a great peaceful atmosphere, went once I got off around 5ish. Customer service was greeting and very patient, with that being my first visit. My pizza came out so fast I was like I just sat down, lol. But It was so good.
-
September 2023 by JJ KOEHLER
This Panera is no longer what it was before the pandemic, now there is almost no variety of sandwiches, soups, breads and pastries; or rather there is almost nothing and by the way the people are rude. They should change everything.
-
August 2023 by Steve May
I stop at Panera Bread/St. Louis Bread Company on a regular basis while traveling as I can get some work done while having a decent meal, so my reviews are always based on the view from a business traveler.This is honestly one of the more impressive locations I have found on my trips. The location is fairly easy to get with ample free parking. Great location in the shopping center. Restaurant clean and two team members greeted me as I entered.This location had two self-service kiosks for order entry and self-service cups available upon order. Ample seating with some booths that are a little secluded if you need a bit of reasonable privacy for work.Great number of wall outlets for plugging in electronics, at least around the perimeter of the location, especially in the booths.Overall is a great location.
-
July 2023 by John Ainsworth
The agave lemonade is so wonderful it tastes so good if you haven't tried it you should
-
June 2023 by Crypto Hobo
The agave lemonade is so wonderful it tastes so good if you haven't tried it you should
-
May 2023 by Cat G
Manager went above and beyond, not only help me but every customer that walked in the door. Food was great! I will be returning to this location when I come in town for business.
-
May 2023 by Sarah Kathryn W.
they made my friend warm her croissant by herself. and then did not give me my bread, and gave me like no mac & cheese. should have gone to another place
