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August 2023 by Laurie Tolbert
The repair of my car was exceptional! I was given updates throughout the repair process which kept me from wondering what was being done. I was taken care of with such professional & friendly service. Thank you!!Service: Body & Trim
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August 2023 by Peggy Woodford
Our truck looked great and Alecia was super helpful about keeping us informed on the work etc.
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August 2023 by Meredith Austin
From customer service to the individuals that worked on my vehicle, my entire experience was pleasurable, stress free, and easy.Service: Tires
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August 2023 by Madison P
Customer service was excellent! I never have had such a well communicated staffService: Tires
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August 2023 by Smoking tophat
Great service :D super friendly staffAlecia Woodford was awesome!
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July 2023 by Erica Brumfield
I told them the only thing I wanted fixed was a dent, just to get my car back and they clearly wanted to fix every crack on the car because they drew all over it. Which meant that they clearly wanted to make this a bigger issue than it was and caused a lot of confusion until in the end I wanted my car back. Next time do what you are told and only try to fix what is needed. Very shady and untrustworthy business.They also BROKE my gas top on my car! Do NOT come here!
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April 2023 by Its DannieDoe
Went in thinking my car would take a month or so. Got a quote for 18 days but it was finished in 16. Front desk was very easy going and explained the process throughly. I was updated throughout the week via text how many days the repair had left. Deff recommend.Services: Painting
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April 2023 by Yolanda Summerall
Great customer service. Keep me updated every business day.Services: Painting
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March 2023 by Jarvis Blackmon
They did a really good job on the repair of my wife’s car!!
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February 2023 by Lisa Kersen
My driver side front was hit by a red-light runner and crumpled two days before Xmas. Between the holidays and supply chain delays my repair took a little longer than usual but the end result was worth it! Service King kept me abreast of the progress in a knowledgeable, friendly and prompt manner. (Thanks Alecia and Amy!) My (and her) insurance covered the costs but they seemed reasonable to me. I would definitely use Service King again!Services: Electrical
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February 2023 by Terrence Simmons
They made my car look like it hadn’t been in an accident. Really good job!Services: Tires
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January 2023 by Tabby
I was highly disappointed at the improper evaluation of the process for my vehicle completion timeline. My vehicle was there for 2 months and every week something new became an issue. The process was poorly executed despite minor part delays and the job being a replacement of a quarter panel with prior damage that needed to be corrected in which didn’t align with having the vehicle for 2 months! The timing was based on improper processes, staffing and lack of clear communication. Although Tim was knowledgeable and in communication it was not a thoroughly planned process because myself along with insurance adjuster was expecting this to be completed within two - three weeks based off the initial communication. The work was good however waiting on the unknown became stressful and upsetting.
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November 2022 by William Miller
I took time to go get an estimate at the appointed time. I called and was given time that someone would call back with estimate, still no estimate after 2 weeks. Notified USSA insurance company that, they may want to reconsider the preferred shop status. No service for military veteran.
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July 2022 by Janet J
DONOT USE SERVICE KING RIDGELAND!Please go anywhere else but to this location. The paint job on my car was a horrible job. As trained professionals they should have been able to detect the flaws before the customer was even called out to pick up the vehicle. It really seemed as if they thought I wouldn't notice the horrible paint job, as if I didn't know both sides of the car are suppose to match. Once a car is professionally painted I should not be able to tell the the area had to be repainted and should not see any excessively "orange peel" paint. Once I pointed out the flaws the didn't know how to correct the issues. The painters are clearly self taught and not trained for this profession. If you want a good paint job DONOT USE SERVICE KING RIDGELAND.Services: Steering & suspension repair
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July 2022 by Elizabeth Hooker
They kept me informed on everything that was being done to my vehicle. They were very professional and nice and my car came back looking awesome like it was never damaged. I would definitely recommend this company!!Service: Body & Trim
