-
February 2024 by Beatrice Sutton
Very slow service but staff is very nice and helpful
-
December 2023 by SB
Rushed to get here before 8pm close. My current phone is busted up and I was looking to get a replacement ASAP. I managed to get to the door by 7:57pm. The door was locked. Maybe post your closing time as 7:45pm or 7:50pm so nobody wastes their time and gasoline trying to beat the 8pm time that is posted.
-
September 2023 by Brian Bentley
Excellent customer service. Fast and courteous. Helped me make decision on my plan and watch purchase
-
July 2023 by Steelo Fre
Best service very friendly and help me fix my issue no problem will gladly return
-
July 2023 by Ernest “Dale” Burrough
The employees there are more than happy to sell you a phone and get you started with a 2 year contractHowever, a phone less than 1 month old having issues recording a live event and having overheating issues the sales representative told me that it was just hot and that my Samsung Galaxy A14 was sensitive to heat. And having it in a protective case caused it to heat up faster.Mighty strange that my Samsung Galaxy S20 in a OTERBOX never showed a overheating message while Recording a live event
-
July 2023 by ingrid bias
HelloI want to thank Miss J. Miller for great customer service and the advice she gave me on purchasing a new phone.She is a great asset to your company.
-
July 2023 by Morline Peterson
Justice was Great . Customer service at this store is awesome, highly recommend!
-
June 2023 by Sliding Window
TMOBLE IS WHERE ITS AT. THEY HOOKED ME UP.STORY: I have been a tmobile/sprint customer for 2 years and purchased my first phone and number from them. I lost my phone(worst it could have been stolen) during an incident at a shelter, and I was devastated. Tmobile did the Godly thing, this location especially, and gave me the hope and reassurance I needed. Do not sleep on Tmobile. They restored the info from my orginal sim card and boom, hope in humanity restored. God bless this sister location in the one and only Ridgeland ,MS. P.S. pay your bills on time people, it's for sure worth it
-
May 2023 by Jennifer Bauman
Dee was an excellent representative! Though they didn't have the product I needed, he took the time and initiative to try to locate the products at other locations. He even called me back the next day to follow up! I hope he becomes a store manager! Thanks Dee!
-
May 2023 by Cheyenne Baker
Best TMobile I've ever been too very helpful and knew what they were doing !!! Please give all these workers a raise very respectful and solved all my issues
-
May 2023 by Robin Turner smith
superb customer service. !! Justice was an amazing help to me in my time of need. Def. Recommend this place. And it's very very nice.??
-
March 2023 by Toya Bounds
Great environment! Once you enter the store, there is peaceful vibe and the workers make you feel comfortable. They not only do their job, they listen and make you feel welcomed! Shoutout to Cassandra, the store manager for saving the day! My phone was not functioning properly and she fixed the issue. She also had a pleasant and inviting spirit. Her smile is infectious! Thanks again for the help! Y’all go visit this store…you won’t be disappointed!
-
February 2023 by Cayla H.
I had amazing service from the T-Mobile team here on County Line Road in Jackson, MS on 02/13. The manager, Francis, and her team members Justice and London were super knowledgeable, helpful, and patient throughout the entire process of transferring my number over from AT&T to T-Mobile, starting me with new services, and setting up my iPhone. They told me all about the plans available, services offered, products, discounts, billing etc. everything one would want to know when transferring to a new company. The only downside was the store's location. It's kind of ducked off/pushed back from the other buildings next to it so I passed it the first two times.
-
January 2023 by Tamera Garrett
Cassandra was so sweet and patient. She went ABOVE and beyond to help me and I truly appreciate that!
-
December 2022 by John Fisher
Staff was super nice. I was in and out fast. The RAM said she was new but did an amazing job. Definitely recommend this location.
