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January 2024 by T T
Customer service is always great. The previous owner was always helpful and even the current employees especially Jason.
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October 2023 by Sheila Barfield
Have dropped off or received packages from this store all summer and the service and staff have been great!
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August 2023 by Lisa G
I don't know which UPS in Ridgeland, MS received my package. But whatever incompetent worker processed my package; sent it back to the previous drop off point in another state. What's worse they tried to cover it up by erasing the history and drop offs. But the people I purchased the gift from kept a detailed record of UPS. That's how I knew it was sent back states away. I was supposed to get it Friday but its being pushed back to Tuesday unless they change the date again. The package was gift but thanks to some inept worker I didn't get it in time for the party.
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March 2023 by Caronde Puryear
If you ever go into the UPS on County Line Rd in Ridgeland Ms you have to work with Jason McMillan. He is the BEST and always so Friendly!!!
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March 2023 by Joyce Banful
If you don’t have enough workers to the point you have to close/ open based on your employee availability. Just close the location cause there is no reason I should drive 20plus min to a store that says it’s open and I show up and it’s a sign in the door saying you had to close 2 hours earlier!
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March 2023 by Daisy Norton
Lucky if you get your package. One of the drivers who isn’t in UPS truck for one won’t knock and will instead leave a note that the package is at an access point. Once at the access point we’re told “It’s not here he didn’t bring it” and then informed that this happens all the time when the note left on the door says my package is there. This is borderline theft.
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January 2023 by Creed Mischief
Always had a good experience. Never once had a complaint or misjudgment of anyone working there.
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December 2022 by Justin McNair
Don’t waste your time with these guys.
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December 2022 by Chelsey Case
The management & staff members are very professional.At this particular location, I ship tons of online orders for my business.I highly recommend this ups store.
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December 2022 by Doretha Lowery
Everyone is so kind and helpful. I appreciate your services.
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August 2022 by Karen Jones
This UPS Countyline location has the best costumes service no matter who waits on you gives you their undivided attention each and every visit ?
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August 2022 by Waters A.
I went here to ship my brother a computer, and the younger guy and older guy were SO cool and helpful! Made the process super easy (I came in with nothing but the PC). My brother received it and it was GREATLY protected and secured in the box. An exceptional job by both of them! Recommend giving them both a fair raise!!!!!
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June 2022 by Erin W.
Super awesome UPS Store location. Very helpful staff. Helped me package something perfectly to get it home to Houston. Went around 5pm on a Wednesday. There was a moderate number of people in and out of the store while I was there and everyone was helped pretty quickly. Very friendly, creative and efficient.
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June 2022 by TheMissKayy
This place is terrible. Every single time i have went to them to ship things off something was wrong . I had shoes tried on after i left … I’ve had a box of shoes go missing . This is ridiculous. TERRIBLE
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April 2022 by will net
This was my first time shipping from ups and their customer service was on point.
