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March 2024 by Regina Jones
They still took me at the last minute and I was very appreciative for that, unlike walmart It was an hour before they close and the guy told me that they are closed.
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December 2023 by brent brown
I'm a regular customer here. Normally, great service and knowledgeable staff. For some reason, today they were very slow. Took me over an hour for oil change
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December 2023 by Merrida Coxwell
I have used Valvoline on Highway 51 in Ridgeland for about 30 years. Around 6 months ago a technician broke my rear wiper arm. I filled out a claim form and since then it has been a complete disaster. I have wasted time trying to get answers. I have spoken to their claims department twice with absolute promises that the manager would call me. Never happens. I explained today that I was not playing the cat and mouse game anymore. They broke the wiper arm. Its not the end of the world, but it does reflect on their dedication to clearing up customer problems. I have ended my customer relationship and can easily find a new oil change clinic.
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October 2023 by Kalyan Chaitanya
Nadarrius is behavior was not good, they are very rude,cracking jokes on customers.they are racist,throwing cheap comments on cars and customers.i definitely won't suggest this valvoline
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October 2023 by Michael sero UwU
The only place I go to get my oil changed great service every time
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September 2023 by Tiffany Jordan
Speedy service but when paying I had to point out they had overcharged me with me using my Groupon they did fix it and had to give me some of my money back so watch your receipts people. I was told I had an oil leak but it wasn't that bad and there was nothing to worry about hmmm.... When I went back for my next oil change I was told I had a bad oil leak and when I asked where the oil was leaking he hollered out, "IT'S LEAKING FROM A LOT OF PLACES"! Seriously !?
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September 2023 by Bob Hardison
I waited almost an hour to get an oil change. When I finally got in the bay, I was told they didn’t have an oil filter for my car. I asked what was I supposed to do after waiting in line for an hour. Answer was, I could go to Auto Zone, get a filter, come back, get in line and they’d change the oil. Apparently customer service was not on the agenda today. Last trip to ValvolinService: Oil change
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August 2023 by Shequita Townsend
Nice local drive thru oil change shop. Customer service was good. Prices are acceptable but you can find prices a little bit cheaper but they are very quick though.
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August 2023 by Sterling Thompson
Got me in and out in good time, but they are a little expensive.
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June 2023 by Jasmine Snow
I was overdue for an oil change. I alway come to the location on Hwy 51. Today, I had the pleasure of meeting Miranda and Kendall. Their customer service and patience with me was exceptional. Miranda explained everything my car needed. I don’t know the first thing about car maintenance but she really helped me understand a lot. I’ve never seen her at this location before. She was such a positive light to my day. This location will always get my business.
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June 2023 by Virginia Walker
The employee, Kendall, who worked with me was SUPER friendly, knowledgeable and provided quick service. I'll definitely recommend this location to my friends because of her. Thanks so much for such great service.
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June 2023 by LESLIE DUKES
Rut was extremely exceptional in my diagnosis of my 2008 H3!Should be considered for management, imo. ?Services: Air conditioning
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June 2023 by Katie Turner
I came in for an oil change and had an awesome experience! They were super busy, but got cars in and out as quickly as possible. The tech who changed my oil, Rut, was so friendly, professional, and helpful, even with the extreme heat and a long line of cars. I will be coming back!Service: Oil change
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June 2023 by Jeremy Roberts
Took 1 1/2 hours to get fuel filter changed because they had the wrong part, after I called ahead to make sure they could do it.
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April 2023 by Brigadier Blue
Been sitting in the bay for a long time just trying to get an oil change.Do not recommend if you don't want to sit for an hour for an "Instant" oil change.
