-
February 2024 by Thomas Harris
Great experience. Love getting my cold treat here.
-
September 2023 by Heather C.
The people working are nice and don’t skimp on the servings! Good place for scooped ice cream. Lots of flavor options and they can do shakes, sundaes, etc. One scoop Oreo cold brew and one scoop cookie dough is my favorite ice cream combo!
-
August 2023 by Yesenia Olivas
Poor hygiene. Tables, floor, windows, the entire place needs to be cleaned.
-
August 2023 by Eva Lopez-Jimenez
I have no idea what happened with the workers but for the past month or two this place has gone down hill! When you walk in, you have to ask the 5 or 6 workers just standing around for them to take your order, then they want to give you looks as of you are bothering them for wanting to get ice-cream. If you don’t want to work then give your position to someone that wants to and appreciates the customers coming in that are helping pay those wages you’re receiving doing nothing. Go to the Horn Lake one if you want great customer service!
-
August 2023 by Lakesha Jones
I love ice cream but the customer service in this establishment is very unprofessional. Young ladies who do not greet and staff that are on the phone while making customers ice cream.
-
July 2023 by Timothy Campbell
My ice cream was very greedy service was great got waited on quickly, returned it and my money was refunded I will go back first time that happen .
-
June 2023 by Tish
He loved the creature creation treat because they gave him a hat. I loved the customer service! Thanks Team!
-
May 2023 by Latish Jenkins
He loved the creature creation treat because they gave him a hat. I loved the customer service! Thanks Team!
-
April 2023 by Ashley C.
The ice cream is good but the customer service sucks. The girl made our order wrong and when i told her, very nicely because i hate being an inconvenience, she acted like it was my fault. I asked for a medium bowl with three scoops and she made a smoothie and then tried to correct me and said i ordered it wrong. why would i ask for a bowl if i was getting a smoothie? afterwards, another employee and her decided they were going to talk about me and laugh while im literally standing right in front of them. i've worked customer service and you always wait until the customer is gone or walk where they can't see you if you're going to bad mouth them. the manager needs to be there and see how the dumb teenagers they always want to hire actually act like to the customers
-
December 2022 by April Johnson
Great service from some local young ladies thank you for making my daughter's cake special
-
December 2022 by Deborah smith
The sign on the window says on Friday night BR closes at 10:30. At 9:40 we were asked to leave as the lobby was closed and they needed to clean up. I have never tried to stay anywhere passed closing but because the sign said 10:30, we ok. This is the first time I have ever been asked to leave! It’s upsetting especially sine we com to the Southaven store often! If you close before your sign says you should remove the sign!!
-
December 2022 by Ky Saleem
Found a hair embedded in my ice cream after leaving. Service was good but hair nets should be required for employees.
-
September 2022 by Angela Hulen Winters
Carmyn waited on us and was absolutely fabulous, friendly and made our order perfectly. Ice cream was absolutely delicious, the store was very clean and had a wonderful atmosphere. If you haven't been there, you must try it!!! Wish I could give it more than 5 stars!!!
-
September 2022 by Charles Mccracken
The cups have gotten smaller, the scoops are smaller, the topping amounts have decreased, and you get charged for wanting a little extra topping. Over $8 for a cup no bigger than the palm of your hand. I'll just go buy a gallon of ice cream from the grocery store for less next time I get a craving
-
September 2022 by Royce Morgan
The service could’ve been a little better, the young lady just placed my order in a bag and had me confused as to whether she was finished or not. She leaves the register to go a get a broom and dustpan, no thank you or have a nice day.
