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August 2023 by Trish Byrom
The manager is awesome, kind really cares!
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June 2023 by Michael Johnson
Not one person is in the office like they should be according to the business hours posted on the door. They hang out at the Memphis Tennessee location (2) people and no longer give anytime to the newly renovated location in Southhaven Mississippi on Rasco road. I've been there since 2014, I'm done!!!!
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May 2023 by Deborah Roberts
Buyers Beware!!!! My husband won 2 lockers that had been up for auction, with the owner having the right to redeem before they were paid for by us. We show up and paid for the lockers he won with a money order, just as stated when the facility was called. The problems started: #1 On the auction site it states pay for the unit with a debit or credit card - that was a lie. #2 The large unit that was won was no where to be found. #3 The "manager" of this facility has no clue as to her job duties and conveniently left for vacation yesterday after stating both units were still not redeemed by their owners. We had to wait on the facility manager from the GetWell facility to come help us. I would not store my things at this facility or trust the current management of this facility. We have been doing this for several years and have never, ever had any issues like this. Upper management should start investigating what the current management of this facility is doing.
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February 2023 by LaMesa Cole Butler
Update: Ever since this new management, they have done some shady transactions that are not right. I have been trying to reach them and/or the facility manager at the Southaven branch to no avail. I believe they may have illegally auctioned my belongings even though I paid my monthly rate albeit late. They put a lien on it but when I paid it, hadn't sent me another notice and when I call will not answer my calls or emails, the phone cuts off before the ringer in my case. This company and their agents are full of BS. Thought this place was safe. STAY AWAY FROM THIS PLACE! 0 stars.
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January 2023 by ambrielle davis
I can’t get anyone on the phone or at the office. I’ve been calling since the 7th. Been waiting on a call back and I’ve never received anything.
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June 2022 by LaMesa Cole
Update: Disappointed Amelia is no longer with the company. Emailed the company last week before the due date to request an extra week to pay, the new rep Tabitha claimed I have up to the 7th to pay the regular rate $77.00 before a late fee will be added, this was what I understood. Low and behold I get an email notice today June 5, 2022 a late fee will be applied...ON A SUNDAY..when they are closed and not accessible by phone or email. I truly feel let down by this company. Need this resolved.
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March 2022 by jerry betts
This one isn't good the liver was dry and hard. The location on Lamar that closed was way better
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November 2021 by Cassandra Farmer
Great and easy!!
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August 2021 by Lori Conner
When I tell you Amelia Brown was so professional friendly kind understanding very helpful she were amazing from the beginning to the end.people go see her u want regret it.the only thing was wrong the price was too high I have never spent over 200 for a storage.
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June 2021 by William Jackson
Not much better than that dump Midsouth down the street. Aisles to narrow. Office worker is nice but her stomach always hanging out.
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June 2021 by Keith Woods
Best place ever and would definitely recommend
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June 2021 by Toni Dickson
Clean friendly worker nice
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May 2021 by Ashley Morris
It's not secure enough. Busy street. One way in & out . Crowded.
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September 2020 by Alice Tate
Happy to have found this storage. It's clean , convenient and a great price.
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August 2020 by Russell Holland
Very polite and helpful on renting a unit. Great prices as well. Will use again and highly recommend using carriage hills mini storage to store you belongings.
