This Cricket Wireless Authorized Retailer in Southaven receives consistent praise for its excellent customer service. Multiple reviews highlight that the staff is incredible, pleasant, helpful, patient, and knowledgeable. Customers report wonderful experiences where employees provide great care, solving complex problems like transferring phone numbers from old devices quickly and efficiently. One reviewer noted a specific instance where a difficult task was completed in less than 15 minutes after another carrier said it was impossible. Visitors appreciate leaving the store with a working phone and their same number, often after walking in with broken devices or no service. The store's effective service has led customers to switch from other carriers and happily stay, citing reliable service at a better price. The team's ability to create a natural connection and take good care of people encourages strong loyalty, with customers planning to send all their referrals to this location and stop by when in town.
Great customer service and experience at this location. 5 stars! The Goodman Southaven location and Olive Branch locations are wonderful. I have not visited the Horn Lake or Main St Southaven locations so cannot speak on those.
July 2026
Great store the staff is really nice and very helpful!
June 2026
I bought a new phone and excellent service and the employees name way Alondra