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November 2023 by Crystal Myers
I've called 19 times over the past three days trying to get an appointment. I used the message portal on their website, emailed and sent a message through facebook.I still haven't received a return call.My husband had his colonoscopy here last year and we were very pleased. Dr. Duncan was amazing and the staff was great. I'm not sure what has happened in the last year but, if they are not even returning calls and messages I can only assume the level of service has declined as well.
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November 2023 by m rogers
Very professional patient and cares for his patients. Prays with them and a wonderful doctor and staff.
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October 2023 by Delishia Coleman
Excellent care with caring staff. I recommend Delta Gastroenterology .Pleasing and calm atmosphere. God bless! ?????
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October 2023 by Chris P.
Arrived early and waited over 3 hours to see the doctor. Unacceptable and the lady at the front needs an attitude adjustment. Don’t waste your time here unless you want to be treated poorly.
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October 2023 by Latosha Jordan
I have called this place multiple time but no one will answer the phone. How can you schedule or reschedule? They text with a appointment. Who does that. No thank you.
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October 2023 by Goldie Wheeler
Everyone was great the Dr came in and talk to me and explain my procedure my surgery went well ??
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October 2023 by Clarence Bobo
Awesome staff. They very professional and kind. They will take good care of you!?
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September 2023 by Jessica Isom
How do you schedule an appointment at 7:30 but the website says they open at 8am! They need to update their website because this caused a huge problem
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July 2023 by Deborah Smith
My daughter started seeing Dr Duncan last year. They told her she had this and that but she has still been sick all this time with no relief. It took my nurse practitioner in my small town where I live to order the hida scan test. She had it last Friday. She has 0% gallbladder function. Another surgeon will be doing her surgery this week. Yall need to do better! And I'm editing this review because today we went back to this same Dr for an appt because they r the only ones that take my daughter's insurance and they tell my daughter they can't see her. She had that appt scheduled for today. She got a confirmation text Friday afternoon to confirm which she did. Then your office going to tell us today oh that was probably our automated system that did that. The Dr she saw at hospital the first week in June said my daughter needed to see a gastro because she has duodenitis. This office is a joke.
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June 2023 by Lanae Marley
Wasn’t able to tell the doctor all my issues and concerns because he was very rehearsed on his speech when he came in and met me..and I couldn’t get a word in at all. He never asked me questions either. Just straight to a procedure. He never came back into the little room like he said he would so I left feeling like a number. Staff called 2 days before a basic colonoscopy asking for an exorbitant amount of money. No thanks. I won’t be a number I have a name.
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May 2023 by Klkncarey C
I highly recommend! Staff and Dr Ulric Duncan are amazing very friendly! Excellent customer service on the procedure side. The clinic side could use a little work with greeting.
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April 2023 by Latoya Lee
I love Dr. Duncan he do not rush you have a positive attitude I felt that he has a good soul but the reception have a bad attitude if you don’t know how to treat patients then fine something that fits you it’s not all the staff I had to go to the restroom and the staff just sit and seen be trying to get back to the back I was standing for about 5 minutes before a patient came through the door so I can get back to the back know things can get busy and hesitate but this almost all the time and the white lady on the surgery side know she had a bad attitude she know they had some mask but make me go a find a a mask I wish I knew they name I would put it on here because I had some great staff that seen me there I not just talking about my experience I heard how they was treating other patients and older patients I pay attention they do it in a slick way but hopefully it will get better
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March 2023 by Caleb Giles
The worse experience ever with doctors. My mother is a patient here and each and every time we have went we had to wait OVER an hour to be seen. They take you to the back within 15 mins then don't check on you or anything for over an hour. My mother hasn't even had and work done so I can't say how that goes. If you have all the time in the world then maybe come here but if you value your life in any way use your time somewhere else PLEASE
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February 2023 by Carla Ross
The staff was very friendly and answered all of my questions. Dr. Explained the procedure to me and I was very comfortable with the experience.
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January 2023 by Jason Holmes
Didn't have me on the scheduled after I called and scheduled an appointment but worked me in. Nurses did not listen during consultation and in and out of my room many times for alomst 2 hours. Had procedure done at later date and found nothing but did not do ultrasound which was also scheduled. The scheduling person said she forgot to put it on my chart...Get a bill from insurance saying not a preventative procedure so I have to pay.During consultation I tried to explain I have had kidney stones before and thought I had them again but because nurses coded as abdominal pain, which I never said I had but they kept saying during consultation in which I corrected as discomfort in my sides.Spoke to director who told me they cannot change codes and she is sorry, although not sorry enough to pay my fees.Way outdated facility and way incompetent staff from front to back offices. Cost me and wanted to warn others to know the rules to the game before you play or you will pay. Won't get me again.... Bad business taking people's money
