FedEx Office Print & Ship Center in Southaven, MS, is a reliable one-stop shop for small businesses, offering a variety of services including FedEx shipping, copying, digital printing, direct mail, signs and graphics, and more. Customers appreciate the expertise in printing and shipping, as well as the ability to upload documents online for convenient pick-up or delivery. The staff, particularly Erica, is frequently praised for their exceptional customer service. Reviewers highlight her friendly, professional, and patient demeanor, noting her willingness to go the extra mile to assist customers with various tasks, including printing, scanning, and returning equipment. Many express gratitude for her help, especially during stressful situations. Overall, the business is recognized for its quality service and knowledgeable staff, making it a recommended destination for printing and shipping needs in the area.
Not sure why the negative reviews, I have experienced nothing short of excellent customer service. Whether I am dealing with Veronica or Antonio they both are absolutely wonderful. Keep up the good work!!!
August 2023
Erica at this location is a gem!! I needed to return items to my corporate headquarters and came in with various equipment first thing on a Monday morning. She was friendly, professional, courteous… The experience was most excellent. Well done FedEx! You need to recognize this employee, by the way.
October 2022
Erica was wonderful. I was returning my computer equipment after being laid off and she was so helpful, patient and just a nice person. I can see why you have had her employed since 2004. Thanks Erica for making my day!
