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February 2024 by sharon roberts
Long line with only 2 cashiers working.
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January 2024 by Scott Moyes
Always a good place for shopping
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January 2024 by R Faith
This is just awful!!! I have called this store over and over, no one will answer the phone. Now I will have to drive there just to get a question answered about my order. Not acceptable, poor customer service.
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January 2024 by Brunda Franklin
I took a gift back that was too large to exchange for something else. The cashier told me she had to put it back on the card because I purchased it online and I had to pay for whatever I exchanged it for.When it clearly states online that you can exchange items.
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January 2024 by C Gg
I gave a cashier at the 1st register close to the Customer service desk a $100 to pay on my account prior to my purchase. She did not apply the money to my credit card and pocketed my money. The General manager and managers have done nothing to this date. I repeated my notification and they still did nothing. The last I was there the female of color is still employed and when she sees me, she definitely looks at me and remembers exactly what she did. Sometimes "scammers" work at the front of these store.
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January 2024 by Clari Fynn
Stopped by to visit the hair salon inside the store. Yes they do have a hair salon in the store, lol. Ms. Anne did an excellent job with my silk press. 11/10. Will definitely be back to see her again
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December 2023 by Chris Pierce
Edit- The manager called and they fixed it. The only reason I’m leaving it is because of the way the one lady communicated with my wife. Very poorly. My wife had a horrible experience with the salon. After spending over $325 on hair and paying them to do it her hair was messed up less than 3 days after. We’ve tried opening a formal complaint and they were supposed to contact us but never did. Even after calling for a 2nd time they still haven’t contacted us. I suggest ladies not use the salon.
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December 2023 by Melody Weston
There to return an item purchased online - 1 checker and over 20 people in line. Hmm......Seems to happen a great deal. If you order online to pickup at the store, there is always a long wait. Purchasing in the store is equally slow and is very difficult to locate right size because everything is mixed up everywhere. Too many other stores with much better checkout procedures. I am done :(
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November 2023 by K S.
The day after cyber Monday they only have 2 registers opened in the whole store with a line wrapped around into multiple sections of the store. We sat in line for 30 minutes and it did not move but only one person and we ended up leaving. We were told all the employees called in this morning, they need to fix this situation and have someone take over their shift. Having check out, pick ups, and returns all in a line that was going to take multiple hours to get through is crazy.
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November 2023 by Linda Thomas
This is a great store but they need more employees to be able to assist customers with finding different products during their sales and it's really hard to check out because they have such few employees, but cudos to the ones that are there because they try to get you checked out as soon as possible ?
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November 2023 by Tiffany Givens
Awesome Customer Service… Seems to need a little help at the cash register but the two lady’s that were there was super nice and moved fast as they could.
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November 2023 by The Florida Punisher
The store is organized and clean. The staff is always friendly and nice. The lines are long because they do not have enough registers open.
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November 2023 by Patrick Covington (Patrick C Photo)
This location was very disorganized, and clothing and shoes were thrown everywhere. They might need more help as there wasn’t any assistance on the floor to support a sale. At this point, don’t get frustrated because you have been warned staffing seems to be the issue.
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October 2023 by Kelly Galipeau
I am so glad this store is still open. It's clean. I found some great clearance merchandise. The only downfall was the check out. Only one lady. I was in line for at least 20 minutes. Some people just won't wait.
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September 2023 by Paul V Tate II
This was an okay shopping experience as far as the representative being friendly, but clothes in the men's department were not in order and I couldn't find the size dress pants I needed at a reasonable price. The ones I did find were by Shaq and cost $161? yes ? I got them just to have as went to other stores to look around for a better-priced pair since this was for a funeral. I did find some at another store on the other side of town and took those expensive pants back!!
