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October 2023 by Lene Brown
The manager was very rude and unpleasant. I asked his name he refuse to tell me. He never answer any questions.I asked for a manager over him.He stated this his store now and the lady manager got fired for not not doing her job. That shouldn't be disclosed to customers He mumble and start singing a loud tune.Very unprofessionalI did contact customer service and will be calling corporate tomorrow. The young man he was training needs to take his spot. He was very respectful and customer service oriented. This most definitely needs to be handle. I picked the wrong location
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October 2023 by Boomer Gee
Best spot Since 95* Real Tawk. Only thing their Missing is Polo Boots Other than That. Journey’s Is Killin With The Inventory‼️ ☺️
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October 2023 by Randy Jr.
Best spot Since 95* Real Tawk. Only thing their Missing is Polo Boots Other than That. Journey’s Is Killin With The Inventory‼️ ☺️
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July 2023 by Ellen Bacot
This store is AMAZING!!! Niecey is awesome! ? Fixing to be 61, I stand on my feet about 10-12 hours a day. I have major back problems. She listened to all I needed to tell. So attentive!! And knowledgeable! Just what I needed. Started to go to The Good Feet Store, but didn't feel safe driving into Memphis. So glad I chose JOURNEY'S!! Was extremely impressed! Very happy! Walked out of there wearing my NEW SHOES!! ??? Felt like a kid with new shoes!! Might even put 'em by my pillow like kids use to do when I was young!!???Will recommend them to anyone!! And should I need more, I will definitely go back to see her!!Thank you Niecey for making me feel so much better and walking a little lighter!! You were/are awesome ?????
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March 2023 by Angela Hulen Winters
I found exactly what I needed. Prices were not as ridiculous as I figured they would be. But the best part is the employees! I've been here twice and every single employee is always top notch. Even if I can find something cheaper somewhere else, I'd much rather go to this store because of the fabulous service!!!
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February 2023 by Asheed Abark
The store was closing in 2 minutes. I needed 2 pairs of New Balance. They didn't rush me or made me to feel as I was a burden. I tried on several pairs of shoes and ended up buying 2 of them. 10% off also. I am happy and looking forward to doing business with them again.
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February 2023 by Angela Hulen
I found exactly what I needed. Prices were not as ridiculous as I figured they would be. But the best part is the employees! I've been here twice and every single employee is always top notch. Even if I can find something cheaper somewhere else, I'd much rather go to this store because of the fabulous service!!!
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December 2022 by jerry betts
Buying shoes for my daughter
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June 2022 by David Price
Love the customer service and Beautiful smile ladies.. Amazing Atmosphere, just didn't have my ssssshoez...????, NO VANS❗?CONVERSE❗????#BeBlessed
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January 2022 by Shacari S.
Literally came here as soon as I got off. The staff lied and said they are closed when it was literally 8:35. They close at 9pm. If they were closed the doors should've been locked. TACKY!
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June 2021 by Rubie Thornton
My nephew got all A's so I rewarded him at his favorite store! Casual Clothes and Tennis Shoes...etc
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June 2021 by Sheila Wrenn (Babygirl)
They held Hey dudes for me for my son and was a very friendly upbeat staff.
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May 2021 by Kimberly Watson
Customer service and common sense go hand and hand I was looking for a particular shoe and was told that another store had it but when I arrived the shoe was in transit the associate should have called and informed the other store. When the shoe finally made it to the other store on my third trip that associate stated she was not going to look for it which would have been ok if there were other people in the store. No apologies just rude.
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December 2020 by Tanya
Great customer service
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October 2020 by Latoya M
Always find a great deal on shoes..
