Kids & Mom Formal Wear offers a decent selection of formal wear at pretty good prices. The store has all sizes available, though some customers noted a limited range beyond small and medium. The customer service experience can vary. Some reviewers praised the respectful and helpful staff, who assisted in finding the perfect dress and made the customer feel beautiful. Others, however, found the workers to be rude, judgmental, and prone to body-shaming. Policies regarding trying on dresses and taking photos may be restrictive, with a limit of 6 dresses to be tried on. Despite this, the store was able to provide excellent service to some customers, who were able to find their desired dresses after trying on just a few options. Overall, Kids & Mom Formal Wear offers a decent selection and good prices, though the customer service experience can be hit-or-miss. Customers recommend being prepared for the store's policies and maintaining an open mind when interacting with the staff.
From the time I walked until I left, best experience! I found this shop to have great selections. I was so relieved to walk in there and come out with a beautiful dress for my granddaughter and staff that was straight forward with what works best with her shape and her style. Thank you!
May 2025
The 2 ladies that were in the store were very respectful and nice. No one pointed to a sign nobody mentioned anything about not taking pics. We received excellent customer service from the time we stepped in the store from the time we left..
April 2025
Prom dress.. they was really affordable and great for last minute options.. loved my dress
