Petco is a health and wellness company focused on pets. The Southaven store offers brand-name nutrition and supplies for many types of animals. It provides full-service grooming, veterinarian services, vaccination clinics, pet adoption, and training classes. Customers note the friendly, nice, polite, and helpful staff. One customer reported that staff honored a sale price on a different item when an original was out of stock. However, multiple reviews state the store is consistently a mess. Aisles are always full of delivery items and blocked by pallets of food, with whole sections inaccessible. Products fall from pallets into aisles, creating a hazard. Customers frequently leave without the products they came for because pallets cannot be moved. One reviewer mentioned the store seems to be under new management that is cleaning things up, but the disarray remains a significant issue, with some customers choosing to shop elsewhere despite higher prices. The harness section was also reported to be in total disarray.
We had an amazing experience at Petco today!! The worker at the register was so friendly and a big help. Shoutout to Aiden!!!
February 2026
Very positive experience every time I visit the store. I have a 20 gallon fish tank and the staff at the store on Goodman Rd in Mississippi are very helpful.
January 2026
Awesome buy.Love and appreciate all the help i received getting everything I would need to care for him
