-
January 2024 by NAKITA WILLIAMS
I have been banking with Regions previously Union Planters before the merger for over 20 years. Although I stopped using them as my main financial institution for a about 2 years now, sadly I ended my banking relationship with them for a number of reasons. I have had several encounters with branch manager Roberta at the Southaven-Goodman Rd branch and she is such an unpleasant person to deal with.
-
January 2024 by LaChaunte Lofton
The worst bank you can ever bank with. I dislike this bank. The people her are horrible I would not recommend this bank to nobody.
-
October 2023 by NoSoupPlz
I swing by every now and then to get quarters. Bank tellers are always nice and quick.
-
August 2023 by Jeff Lord
Tammi at the Southaven branch was outrageous. I had been brushed off previously trying to open an account at Wells Fargo. I then drove to the Southaven Regions bank where Tammi and her co-worker immediately saw that l was upset and asked if l needed help. In the process of opening my new account Tammi was lucid and informative. She discussed every important aspect of the new account and made me feel truly appreciated. You made me a customer for life.
-
January 2023 by Laterance Mcgluns
This is my favorite location. They open on-time and always greet the customers, and fast service
-
September 2022 by Ashley Thomas
I really do not like this bank. This location particularly, but the whole branch are unprofessional and rude.So for one, I went to open a checking acct. When in, signed up , deposited money and was told I now had an account. Well, next day I go to withdrawal some of the cash I had just deposited previously and was told that I could not make withdrawal due to acct being on hold. I asked for explanation of what that means and why. Then I was informed that they ran a credit check so before I could access any of money the hold would have to be lifted. So needless to say, they are unprofessional and misinforming. They never explained any type of credit anything would be required and they definitely should have made sure that all requirements were done before ever taking a deposit. It was 48 hours before I could access my money. So needless to say, I closed that out and have never used them since. I will also say that knowing people who do this isn't the only time I've had poor service and most that I know do end up closing their accts also.
-
August 2022 by crystal vargas
Unprofessional, and judgemental. We Were disregarded and treated horribly. Yelled at rudely when asking normal questoons like they just didn’t want us there at all. Did not I’d verify me Bu asking any questions. Simply said No to every question and we can’t go somewhere else . I need corporates number on this one. Highly upset. I put my money somewhere to be entrusted not to be disrespected and disregarded.
-
June 2022 by Ashley Morris
I really do not like this bank. This location particularly, but the whole branch are unprofessional and rude.So for one, I went to open a checking acct. When in, signed up , deposited money and was told I now had an account. Well, next day I go to withdrawal some of the cash I had just deposited previously and was told that I could not make withdrawal due to acct being on hold. I asked for explanation of what that means and why. Then I was informed that they ran a credit check so before I could access any of money the hold would have to be lifted. So needless to say, they are unprofessional and misinforming. They never explained any type of credit anything would be required and they definitely should have made sure that all requirements were done before ever taking a deposit. It was 48 hours before I could access my money. So needless to say, I closed that out and have never used them since. I will also say that knowing people who do this isn't the only time I've had poor service and most that I know do end up closing their accts also.
-
February 2022 by David twisted
Another national bank that STEALS money to cash a check written on THEM...Common thieves...BANK WITH REGIONAL OR LOCAL BANKS ONLY.
-
January 2022 by Sam Oneill
I opened my account a month ago and presented my drivers license as it is required. I get an email a few days later that has typos and incomplete sentences saying they need a copy of my license or they will close the account but I disregarded it thinking it was a scam. A few days later I get a letter saying the same thing so I went to the bank and let them take another copy. Then they closed my account on pay day because “they needed a copy of my license.” ? this is my second major issue with this bank. Please do NOT bank here.
-
January 2022 by Tyniqua Williams
I was shorted a $100 and I asked Christopher to closed my savings and checkings before he closed them I remembered that uber was supposed to be sending money back to me however the slob closed it anyways! Very rude did not want to call his employee off her lunch after I told him I was missing money! I waited a hr and half to get nothing! I have banked with regions since a kid! It's been 10 years in!
-
January 2022 by Sam O.
I opened my account a month ago and presented my drivers license as it is required. I get an email a few days later that has typos and incomplete sentences saying they need a copy of my license or they will close the account but I disregarded it thinking it was a scam. A few days later I get a letter saying the same thing so I went to the bank and let them take another copy. Then they closed my account on pay day without warning because "they needed a copy of my license." this is my second major issue with this bank. Please do NOT bank here.
-
October 2021 by Katey Jones
My main complaint with this branch is they never process payments when they're supposed to. Hate they closed the only decent branch in this area. Regions is going downhill. Sad
-
September 2021 by Letrekius Shelby
Going on 15 minutes waiting in line with only two people ahead of me
-
July 2021 by Jackie Duke
This is Saturday ...google maps says the drive threw is open and opens at 9 am... it is not open at all... but the lobby is open until12 noon it would be nice if they would put on Google maps that the drive threw is closed on Saturdays....that's all I ask. But the people were great when I went inside. A very nice Male teller came up to the window after I pulled up at the drive threw and told me that the lobby is open. And that he was so sorry but the drive threw is not open on Saturdays, I said thank you your very sweet to tell me....guess I'm gana make a point to see how to use the atm for my deposits, from now on...but I just like human contact.Thanks for reading ?