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August 2023 by Dilipkumar Kapadia (Richard)
Best service.
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March 2023 by Andrew F.
Worst Sam's club experiences. Have had pickup orders take DAYS to be ready. They never answer their phone when called. They close their store early. Says they are open until 8 but they close and lock the doors before time.
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February 2023 by Monica M.
If you need something it's here spend all your money here ...and much more diapers wipes milk and eggs I love coming here especially for the samples
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December 2022 by Laura Talley
Best pharmacy
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July 2022 by Julie Durley
Great savings
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May 2022 by LaShawn N.
Sam's had everything that I was looking for and extras that I didn't need. Lol! The greeters were nice and friendly and the service was satisfying. The cashier was professional and very polite. Great shopping experience!!!
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May 2022 by Edward L.
We use the online pickup option. The app gives you a time but don't get there on time. Set a time two hours before you want to pick up. They might have it ready by then. Twice I have arrived within my time window just to be told I'll have to wait. Exasperation a plenty.
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April 2022 by Dominique D.
Do NOT shop here. If I could give zero stars I would. Used the scan & go option & had to screenshot my emailed receipt to exit with my 1 single item. The two women then said all I needed was my membership card to scan. She scanned it & i needed a hard copy receipt from member services to leave with the item. While waiting I downloaded the app & the card on the app was the EXACT SAME as the one I had in hand they said would not work. Member services gave me what I thought to be a receipt but the two women said it was a purchase history not a receipt that they could scan. Eventually told me I could leave. All of that for a box of pineapples. Better off driving further out than dealing with that. Couldn't pay me enough to come back here
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December 2021 by dubh d.
it's a sam's. show your membership card, walk in, buy in bulk, check out, leave. do not expect outstanding customer service, or any for that matter. which seems to be the retail status quo these days.
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October 2021 by Alandis M.
#Good Service
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September 2021 by Jamie M.
Tire and battery dept is breaking records for bad service, long waits and and all-around common courtesy and repect for the customers' time. They've always been understaffed (even before covid). They seem to have no urgency at all. Appointments are apparently only for the customer, but mean hardly anything about how much they underestimate a repair time or overestimate their own tech's ability to get job done. As I'm typing this review, A shop tech is arguing about how long its taking vs how long they said it would take for a simple oil change. I came in at my schedule appointment time, and i'm here for my "free tire repair" its now 2+ hours in and im still waiting for a nail in one of my tires to be repaired. The store is good. The shop, not so much. i gave it one star because the app made me do it in order to post this review. Good luck, y'all
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August 2021 by Zariah N.
The only issue I have with this Sam's Club is that the Tire & Battery department doesn't answer the phone. I understand, as they're obviously working on cars, but they could benefit having someone at the counter to answer the phone. I was trying to book an appointment over the phone but I had no luck. They should really offer a way to book an appointment on the Sam's Club website or something. It would help us all tremendously.
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March 2021 by Chris M.
I would recommend skipping this Sam's altogether. They couldn't have failed at more things if they had to on my trip in.
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May 2020 by Cynthia C.
Good morning this place is the worst for customer service I ever had to deal with love the club the severice workers is aweful they talk to you so rude I've been coming here 20 years and this is the thanks I get one of the workers said to me I haven't seen you in a while I wanted so badly to tell her the reason why
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October 2019 by Sara C.
Usually great buying food there but today there were little bugs in my sealed bag of broccoli
