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April 2024 by Sassy Scorpio
I’ve been with public storage since Oct. of last yr, just recently I experienced issues with my billing and went in office to speak with Mrs. Stephanie, she was very patient and kind, and she helped me with my problem? Thank you Mrs Stephanie!!
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April 2024 by Earl
Customer service is excellent! Stephanie nash was very nice and professional. I highly recommend this place and stephanie business
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April 2024 by Meaghan Brianna
I just recently moved into public storage on the airways location. Stephanie was there to assist me in anything I needed. I needed to transfer my storage space and she completed it with ease and no issues! She was patient and kind and did all she could to help me out! ! I appreciate her so much! Thank you Stephanie.
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March 2024 by Stephanie Fincher
I started my reservation online and decided to go to the actual store. So thankful I did. Chris helped me with the whole process and answered questions and even looked at for locations in Georgia. Super helpful! Thanks so much!
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November 2023 by Michelle Smith
Over charged and still haven’t got a response back or my money called 4 time it’s been 2 months and the staff is still waiting on a manager
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October 2023 by ashley eulls
This is the most disgusting stomach I have ever been to they have rats and will ruin your belongings and don’t pay for them! Please don’t use them and if you do take your things out they are nasty
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June 2023 by PornRUs Gay
Ms. Chris was very awesome, she took care of me and got me in & out quickly. I would recommend this location everytime.
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June 2023 by Rahsaan Wiggins
Chris was efficient and very helpful! She was also very attentive!
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April 2023 by Lisa Anderson
Ginny was helpful and unsold me a larger unit. I had my own lock etc. but the service was excellent and very professional. Thank you, Ginny
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March 2023 by C C.
Jenny, who boldy lied about just seeing me come to clean, called me tonight to tell me there would be a cleaning fee and that I had not responded to her, when I returned earlier today to clean the unit as shown above. I am on multiple cameras, not only at their facility, dragging my trash and cleaning, but in a Southaven complex disposing of the trash, and I have a receipt for a broom purchased shortly before I arrived there on Stateline road in Southaven, the city where they are located. Beware of this woman when she tells you she can delay any charges to the 5th, as apparently, she planned to backtrack on that as well as being satisfied with the unit. I left this woman a message that some costume jewelry was found and left by myself, and knowing how she lies and represents this company, it will probably go back to her and not a lost and found. Pictures of the CLEANED unit are time-stamped and taken by myself and in my camera as well as added to their timeline. Good job lying about your customers.
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February 2023 by Tiffany Avila
Jennie was absolutely amazing at helping me pick the right unit to store my home. I kept her a tad late and never once did she say anything or act as if I was holding her up. She answered every one of my questions and concerns. We need more Jennies in the work place.
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January 2023 by Marc Cave
Ginny Parker is the best!She explained everything to me and showed me available units and made everything go smooth!
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December 2022 by Galen Smith
Ginny is the best. Walked us through the whole rental procedure. Showed us the different size units and helped us to determine a size to fit our needs. She explained everything in detail. She's a great person to work with.
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December 2022 by Kyah & Kennedy
Jenny and Ashton were great with their customer service. They answered any questions I had and even showed me the unit when requested before I made my final decision to purchase a rental unit. I love the fact that the rental process is on a month to month basis. I would remind recommend Simply Storage in Southaven to anyone looking to rent a storage unit.
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December 2022 by Larry Jones
Ginny did amazing job and helped me with my unit. She gave me the discounts that she could and I will recommend simply self-storage to others. Great job Ginny God bless you Merry Christmas and Happy Holidays from the Hollidays