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February 2024 by jason varela
Went last night 1/27/24 to pick up a holster and went to the gun counter to take a look at some that was on mind. Guy behind the gun counter was with a customer and he seemed very happy to be helping them and was very attentive to their questions but once it was my turn his whole facial expression changed as if I was a nuisance. When I was trying to ask questions he just did not want to help or give me any answers. This isn’t the 1st time this has happened with that older gentleman. Last time I went to pick up my diamond back AR after ordering online I went and the older gentleman was there and refused to accept my 2 forms of ID and treated me like I was a criminal. So unprofessional it took 2 other employees to come out and tell him that my forms of ID were valid. Once he heard that he turned and walked away no apology nothing. It seemed to me he doesn’t like minorities cause a few friends of mine have also had bad experiences with him. I won’t be doing no more business with them. I called and placed a complaint on the older gentleman and was told paper work was going to be put in. I will be following up because this is not a way to conduct business.
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January 2024 by chris brink
Update : 2024 : still no inventory. The guy beh the gun counter seems a bit short with no customers his attitude is that of someone with low patience .........poorly stocked.11 /23/20 .The tall white guy running the register is not very bright.not racist just descriptive.
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January 2024 by John Williams
The staff is not very friendly. No one even acknowledged my presence and not just on one occasion. I’ll probably never go back in there unless I have to.
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January 2024 by J K
It was my first visit here. I was searching for a specific in stock Kimber pistol. Unfortunately, it was not available. The store was impressive with everything a sportsman could need or want.The Firearms counter staff were very polite and accommodating. I had lots of questions, and they thoroughly and patiently answered everything.
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January 2024 by Gerald M
Not much on service except at gun counter. But they have a de ent outdoorsy selection of name brands. Pricing is competitive.
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January 2024 by Ike Jackson
It's was okay. I noticed they're under staff, but that ever where. I'll go back again.
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December 2023 by Shawn Hill
Was in the South Haven store 12/9/23 I had ordered a firearm online and was called and told it had arrived that I could pick it up. I walked up the counter with 2 employees standing there talking to each other. After standing there a few mins I had to say excuse me to the guy with his back turned to the counter. I told him I was there to pick up a gun that had already been paid for online, just needed to do the paperwork. He ask for my id so I gave him my DL and concealed carry permit. He then ask for my address I gave an old address and then corrected myself with the address on the two forms of Id. He then went to the back and came out refusing to sell me the firearm. With two forms of state issued ids in front of him he just kept saying he couldn’t sell it. He then went and hid the back while he sent another guy out to handle the refund. Not sure what their real problem was other than terrible customer service. Academy sports down the road gladly sold me what I was looking for.
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December 2023 by Tommie Robinson
I didn't make a purchase because the sales personnel refuse to acknowledge me as I stood at the counter and they looked me in my eyes. I watched another person walk up and get waited on. Then I watched a couple come into the store walk up to the counter and someone came out of the backroom to wait on them. And I was still standing there, so I exited the store. Terrible customer service.
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November 2023 by Kevin Barry
Sportsman's is one of the last mid sized, friendly, helpful, and stocked everything places around. The workers are polite, kinda rare these days and don't push but let you know they're there if you need them. Especially if you make eye contact, while other bigger places look away as if you are bothering them? I've been looking to add another piece to my ccw collection and they are great to view online as well!
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November 2023 by Larry Tucker
Has everything for your outdoor adventure rather it be fishing camping or hunting they have it all
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October 2023 by Buckley G.
This place is a total joke. Stay away. No one working or no one to help. Shoe department a complete and utter mess. No variety, no choice, and too expensive. A waste of my time.
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September 2023 by Marsha Iceman
We're from Ohio visiting our son in Olive Branch. My husband loved how much fishing stuff u have. Even though our fishing is different in Ohio
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August 2023 by Ted Shuler
Great store, great selection of guns and ammo. Also everything needed for outdoor activities. My favorite by far!
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August 2023 by Ashby Johnson
This store was stocked well and merchandised well. The staff was very friendly and helpful.
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August 2023 by Scott Mahlan
I drove all the way from Tipton County to find out the website is wrong and they didn't have what I needed in stock. Also... when me and the wife were walking around aimlessly trying to find this specific item, there were no employees to be found. It was a ghost town. We finally found someone and he checked the back for the item and stated that I could order it online. I told him that's why we drove all the way down there, because we didn't want to have to wait for shipping.This is why everything is going online and businesses are going out of business. No one was nice and couldn't explain the reason online was telling me that were multiple items in stock but they actually weren't.
