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March 2024 by Sebastian Senter Advocates & Outreach Ministry
This location is being rated based off of the alleged policies of Truist Bank. If you as a consumer have had concerns about any Truist Bank, please contact the Federal Trade Commission and file a consumer complaint. You may also file a complaint with the MS Attorney Generals Office and the FDIC.
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March 2024 by Christopher Joy
Service sucks all the way around close on Saturday and is closed after 5pm every other day!
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February 2024 by jamari sykes
It was not good bank for me
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November 2023 by Debbie Byers
Good bank
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September 2023 by Scott Clutter
I recently moved out of town and had a friend coordinate the sale of my camper which was a cash deal. My friend attempted to deposit money into my account on my behalf and was turned away and told to get a cashiers check. The back would not even call me! My friend had to go to his bank down the road and get a cashiers check and go back to Truist Bank (20 min later) and now they want to put a 7 day hold on the cashiers check. This bank lacks merit and their internal policies drive away people like me who work hard and maintain a significant balance. I recommend staying far away from this bank and finding one that values your business. I will be closing 3 accounts when they release my funds.
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June 2023 by benorris king
Here’s the problem with this particular bank. There is a bunch of people in there that has personal agendas towards the customers when they only dare to actually work the point is if you start a new bank account there and you come to actually get service you get service from the bank, not the waste of the time of a person by the name Julie That actually works there attitude if I got to actually been banking with this company and bank for a long time and I got to answer questions that’s wasting my time I am a business owner. You need to get another profession instead of waste your time on a customers time if you do not know what you’re doing or the bank need to hire someone who does know exactly what they are doing. This is the problem with these new phases of banks they are quick to rush people in there that are not prepared to handle. Their business are qualified for the job title that they are actually applying for. It’s not a pretty face that gets you knowledge when working with peoples money remember that that’s the problem with this particular branch truth
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April 2023 by Sandra Petech
Got to show I D for a cash DEPOSIT. yep you heard me right a DEPOSIT. I HAD TO SHOW I D for $700. That’s ridiculous!!!
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June 2022 by young hia
They charged 8.00 to cash their checks. SunTrust or Truist is how I would describe a check into cash becoming a bank.
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April 2022 by Patrick Penniston
Never had an issue with SunTrust and if there ever was it was immediately resolved. Truist is the worst back I've ever been a member of multiple employees blatantly lied to me and wait times are now minimum 1.5 hrs. I will never be using Truist for anything again. Horrible bank with horrible service.
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February 2022 by Kenneth Sigler
Service used to be better, now they charge overdraft fees when the fees are not legit and the corporate wants to ignore you and the branch manager and managers at corporate won't do anything won't even call you back. The worst customer service since the beginning of the year possible.
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February 2022 by Javier Garcia
I went through to the ATM to make a deposit and ATM is told me I'm a hundred dollars I called customer service Ben wait three hours and never helped me the customer service sucks find a SunTrust I guess can keep the $100 I hope you're doing better customer service for somebody else
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January 2022 by Crissie Lockman
This location is never opened. Call before you make the drive.
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October 2021 by Jamie Jackson
Gooo 2 Bank of America❗❗ATM machine GOES DOWN WEEKLY❗❗ No deposits etc! Thennnnn ATM DOES NOT count cash CASH correctly unless small amounts❗❗Lastly, ATM took my cash, kept my cash & I TOOK PICTURES....HAVE EVIDENCE of machine shutting down in the Middle of my transaction &&& the TELLER was like .... o well NOTHING WE CAN DO, file a dispute & the Mayyyyyy credit my account in 10 days!!!?????
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June 2021 by Harrell Horton
Worst bank ever!
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November 2020 by Michelle Henry
Last year, we received such great service when we were opening our account. We recently opened a second account online. Unfortunately, despite banking authentication, they still required us to bring our IDs to a branch drive-through. This process should have taken 2 minutes, but we waited in line over one hour. I thought it was a fluke. Today, I needed to deposit an insurance check. I went to another branch which still says it's open online and has hours posted on the location. It was closed. I called to check on the Southaven branch, which is quite far from my home. After several attempts, I got through and was told many branches were completely closed this year, but no one has updated the online info. There were two drive-through lanes open. I was the fourth car in the shorter line and it took 40 minutes just to deposit my check!