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January 2024 by Alma Stewart
Customer service is always great!!
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December 2023 by Shirley Scott
Very friendly & helpful staff. ? I was in & out about 5 minutes. AWESOME!!!
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December 2023 by Jorge Rodriguez
I went in yesterday to return a phone purchased online and switch from Verizon to tmobile and Josh took care of me. He was really good at helping make the transfer over really quick and simple, and even helped me submit some files. Very polite, professional, and good customer service. Answered all my questions as well.
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December 2023 by Bobbie Jefferson
Nice clean environment, Friendly and professional employees
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November 2023 by Michael Moore Jr
Despicable customer service, especially to established T-Mobile customers!!!
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October 2023 by Joey Green
Destin helped me. He made everything so easy and he was very knowledgeable about all my questions and concerns.
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August 2023 by C Ruble
My rating is geared towards the company, not the staff. The staff is awesome. The recent change to charge a $5 fee for cash payments in person is the most ridiculous, dig further in our wallet, rip off! How can this be legal? I will dig into this scam of a move this company has taken. Updates coming soon.......
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August 2023 by Sylvia Clayborn
The service was phenomenal and Joshua helped me get my phone situated.
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August 2023 by Rome Ford
Joshua was very helpful and explained everything thoroughly! This is my favorite store and will shop here again.
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August 2023 by Daily Tech Show
I was waiting for 35 minutes and both employees did not even cared to ask what I wanna do.Worst customer service ever.
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July 2023 by Beatrice Lackland
joshua was very helpful and courteous ,solved my problem in a timely manner . appreciated the information that help me solve my problem.
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June 2023 by susanna Russell
The staff here at this store are rude, no greeting nor asking customer what do they need help with. You literally stand their with awkward as if you accidentally stepped into someone’s house unknowingly. I won’t ever do business at this location again I will drive to another one before coming here.
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May 2023 by Hunny Lee
Slow service, expect to wait 3-4 hrs to get assisted
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April 2023 by Shequita Taylor-Crawford
The service was subpar. The gentleman that was working was ready to go, so he made it known by his demeanor and asked everybody "Do you really need to be helped tonight, or can you wait until tomorrow?" It was a Friday night with 2 people working and at least 4 customers waiting at 7:45pm CST.
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April 2023 by Antonio Bush
Always a cool store but I don’t recognize the reps I use to work with. My main guy Jay isn’t there anymore and he had me out quick every time . Now it feels like service is slower. Still a good store but I would like faster service.
