U-Haul Moving & Storage of Southaven has earned high praise for its exceptional customer service and helpful staff. Reviewers consistently highlight the kindness and knowledge of employees like LaNedra and Akia, who assist customers with everything from truck rentals to equipment returns. Many customers appreciate the friendly atmosphere, noting that staff members are patient and accommodating, especially when dealing with questions from children. The rental process is described as easy and efficient, with options for online reservations and mobile assistance. Customers have reported smooth experiences, even when facing challenges such as last-minute changes to reservations. The staff's willingness to go above and beyond, including providing extra support and even treats, has left a lasting positive impression. Additionally, the facility is commended for its cleanliness and well-maintained equipment, making it a reliable choice for both local and long-distance moves. Overall, U-Haul Moving & Storage of Southaven is recommended for anyone in need of moving supplies, truck rentals, or storage solutions, thanks to its courteous staff and commitment to customer satisfaction.
Fast and friendly service. I loved the use of the app to complete rental process and photos of equipment.
March 2025
Literally everything was just straight forward and a smooth process. Mr. Joshua got me in and out. After completion, I realized my truck size wouldn't suffice and he had no problem accommodating me on a larger truck. Overall awesome experience. Same with checking truck in. In and out
February 2025
I want to specifically congratulate Mr. Joshua Calico - u-haul Southaven, MS for going above and beyond is duties in helping me out with my towing. Mr. Joshua Calico - u-haul southaven is a true leader in your business and deserves a recognition (5 star).
