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February 2024 by cheryl brown
Went shopping for some face moisturizer, Jessica was so helpful in guiding me in the right direction and also explaining the product to me . I took my daughter there several days later and again Jessica was very helpful in suggesting products for my daughter.
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January 2024 by Kerri Bosch
Went in to get foundation for me and my daughter, after 20 minutes I asked for help because we couldn't decide. The color match specialist took about another 20 minutes to come over to us and you could tell she was completely uninterested in helping us and disappeared the second we turned our back despite saying she would help my daughter find some contour makeup. There were other things about this visit that just made it not a good experience so I'll probably find a different Ulta to go to
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December 2023 by SexyMamaBoo MamaBoo
I really love it. I always come there almost every once a week. I mostly come in there for skincare.
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December 2023 by Kathy Quarles
Haley was great ! I truly enjoyed my shopping experience ! Thank you Haley !
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November 2023 by Tracey Lowe
Got a complete make over. Showed me how to contour and everything!!
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October 2023 by Jasmine Smith
The only reason I am giving this store two stars is because everything was neat and organized. The customer service could use some upgrading. The workers lack the skills needed to be in a customer-service oriented environment, including the manager.
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August 2023 by BelleAhoy
Absolutely poor customer service. No one greeted me or attempted to help me. The heavy set light skinned or Latino lady with the part down the middle was extremely rude. Her tone was dry while helping the customers she did. She walked past me several times, made eye contact, and said nothing. I left and went to the Olive Branch location where the difference was like night and day. All employees greeted me and I was offered help. When I mentioned how terrible Southaven Ulta was, I was given a little gift to make up for it. Go to the Olive Branch location if you’re in north Mississippi. Southaven’s Ulta is trash and has terrible, shameful customer service.
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August 2023 by sandra manning
The manger was excellent but the young girl that worked in their was not she even argued with me about what i know is a fact she was probable about 16 or 18 i am 75
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July 2023 by Alanna P.
That have the best staff and managers! Always helpful when I'm there.
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July 2023 by Sharen “Marketing Guru” Rooks
Excellent! Kayla was amazing!
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June 2023 by Terkeylier Rainey
So, I’m having a bad hair day. I went to Walmart for hair products an it started to rain heavily. I just slapped a big hair tie around my thick, dry hair and out of consideration, instead of using the curbside option, which would force the employee to come out in heavy rain, I chose to go in for my order. I got distracted by fragrances and started to look for a quick travel size. I’m of the employees rudely steeped in front of me without saying anything at all. She nearly forced me back. There were also two other employees at the end cap. They weren’t rude but the pretty, plus sized African American with a short ponytail was absolutely rude. Like, girl, I came in on a bad hair day out of consideration. Next time and all the time I’ll use curbside, no matter the weather because seriously….. They lady who checked me out was sweet a pie.
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June 2023 by J Jordan
Darneis was very helpful. It's great when you have helpful friendly employees.
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May 2023 by Brandy Rubio
The young man working in Ulta did such a wonderful job helping me today. He may refer to himself as a she but either way thank you! He was an absolute angel and helped me find the perfect foundation that I needed. Give this person a raise!
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May 2023 by Nyco Bolton
Isabella(hopefully I spelled that correctly) is such a beautiful individual and really provided an amazing experience during my visit!! Thank you, and the beautiful Kennedy as well!! I love lipstick, period lol!! Especially MAC
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March 2023 by Jennifer Harrison
The staff is friendly and helpful and the selection and pricing is EPIC!!!(
