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February 2024 by Yeaga Heega
Would give zero stars if option
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January 2024 by marcie bray
Line moves fast
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January 2024 by Erica Perkins
Phillis is the most nice friendly professional customer facing postal worker I have met in the area lately. She is a shining example of we we want and need to see while utilizing your services. Love her glasses too!
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January 2024 by Peggy Cates
I got my mail out today and had 8 pieces of mail that doesn’t belong to me. This happens quite often.
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January 2024 by Monica Taylor
Phyllis is a long time employee at the Southaven location, and she is always very professional and sweet. I admire her a lot!
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December 2023 by Eric Howard
Mail carrier leaves packages laying on the open door of my mailbox instead of delivering to my doorstep. LAZY ! Packages are prone to water damage and theft..STOP IT YOU IDIOT.
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December 2023 by James Fox
Lost title in the mail 3 times?? I’ve sent off for a title in my name, registration office says they sent it so I called post office they never got it? Don’t have tracking number, HOW HARD IS IT TO DO YOUR JOB?? Yes I sent same review to registration Dept. I guess you dont have to be a rocket scientist to have a State or Gov. job
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October 2023 by Vee Veasly
Having to wait in line for over 30 minutes just to pick up a package is TOTALLY UNACCEPTABLE! Terrible customer service!!!
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July 2023 by Mike A.
I put in a mail hold but they didn't hold the mail. Just kept delivering the mail each day and stuffing it in the box. I know the mail wasn't held because I cross reference my "Informed Delivery" app with each days mail and what was in the mailbox - PRIOR TO THE RESUME DELIVERY DATE. Poor attention to detail.
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May 2023 by BarberClown
Constant failed delivery because the carrier doesn't want to come up my drive way.
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May 2023 by April Page
We keep getting the peoples that stay here before us mail, I keep telling putting Returns To Sender on the mail & put it back with the thing up either they look at it & don’t care they let in there I have evening told the mail person
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September 2022 by April Johnson
Phyllis is always super nice but no I don't need stamp's,money order or anything like that today ?
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May 2022 by tammy tiffany
I just bought a house and the seller had lost the keys. Thank you so much for your promptness installing a new lock and being so friendly. It’s nice to know that I have a local post office that is so professional and helpful.
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May 2022 by Shery Kearney
This is where packages go to die. Every one of packages that has tracked through this facility has been delayed or lost. Customer service is no help. They say it is not their fault. The last time I called they said that customer service is not for the person who has a lost or late package so I had to talk to the company that shipped the product.
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May 2022 by Dominique Mitchell
This by far has been the worse experience for me. My package was suppose to be delivered Wednesday 04/06/22 and because of my mailbox not being able to shut properly it didn’t get delivered. I scheduled a redelivery for the following day to be dropped at my front porch. Yet still not being able to get package, I called usps and was reached out to by the postmaster stating my packing is there and I can pick it up . I go to pick up my package and after looking for 30+ minutes they couldn’t find it . Then I get told my package didn’t have a apartment number that’s why he didn’t deliver, yet he knew to leave a notice stating a problem with my mailbox. I was told I would get a call back the next day after questing the courier the where about of my my package and of course no one bother to call me. I once again called usps to file a claim and now waiting to hear some more excuses again. At this point my package was stolen.
