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March 2024 by Ashley Carpenter
I got my oil changed from here 2 weeks ago. After they did the oil change, my car stalling. I took it to a shop only to find out that, they added to much oil. So after me taking it back to get it fixed. They changed my oil for free. Sadly my car is still having problems with what they did and I will NEVER be back. I do not recommend getting your oil changed here.
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March 2024 by Dustin
Would not recommend anyone going here quick and easy but they try to take advantage of people that do not know anything about cars. Got a full synthetic oil change and they tried to put a 3000 mile sticker on the car and then refused to change it saying they recommended everyone getting an oil change every 3k no matter what. Do not give them your business.
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February 2024 by G. Chatman
I have had good service with them until Sunday, when I went to get oil change done on my truck, and saw service tech, brake my oil filter housing while trying to reinstalled it. She called over to other worker to assist her with the reinstall. I got out of my truck to see a better look at what was going on and the exact part she was having trouble with, even though I could see Everything going on from the gap under my hood. I took a picture of it, when I got out of my truck, and the manager on duty told me the name of the part and explain she was just having problems reinstalling.After oil change was finally done, and I paid bill ask for my receipt and was told it would be emailed. Once I was at home and look at receipt on my computer and noticed they had put several lies down in the comments about a severe oil leak, and oil overfill, and oil filter housing broken upon arrival...All Lies...And if I had any issues why wasn't I told there? I had purchased this truck approximately 6 months ago, with no problem, Leaks etc. My truck had been check out by 3 mechanic before purchasing, and had no problems..So why lie..I'm assuming because they know they broke my oil housing, and knew I was going to return so they lie to cover there damages they cause...Beware of this location for oil change. I have brought several of my cars here over the years with no problem.. I ask them when I arrived what happen to the TV monitor they used to have to monitor everything going on under your car? She said she didnt know, worse service I have ever had with them thru the years I have dealt with them. Get a print out of your bill before you leave, Beware of this location.
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February 2024 by Michael James
Awesome job on the oil change service, all checks were done in a reasonably short time and attention to detail was given to tire pressure to axel fluid change out if I wanted it. I liked the great service that I received today, Keep up the good work.
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February 2024 by Angela Myers
good customer service
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December 2023 by Sandra Alexander
OVER PRICED!!!
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October 2023 by Edward Ginn
The staff was short.handed.. in today’s work environment, lots of people don’t want to work…these people kept a smile. Working to keep the customers happy!!!! I will return for future biz..valvoline owes these nice persons.. day off with pay..
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October 2023 by b A
Convenient location. Great service. So friendly. Efficient teamwork, inform you of everything, do all the recommended checks. Fun experience for a monotonous necessity.
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October 2023 by Cherie
I just wanted to say that today a Valvoline tech, Darrius, was a complete angel going above and beyond to assist me in an area that Valvoline does not provide service for. Myself and a companion were in town for an Ole Miss football game. On our drive home Sunday my Check Engine light popped on and my gauge showed over heating. He spoke with my mechanic back home on the phone since there were no mechanics open on Sunday. He found the problem which was a quick fix and sent us on our way. Thank you for everything! We made it home in record time with no more issues!!!May God bless you and watch over you returning your kindness 100 fold!
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October 2023 by Spanky Mo
Michael was the best. Changed my fog lights and turn signal lights with ease. He had to remove a lot to get to my headlights, but he did it.
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October 2023 by LaShonda Bailey
I had to move my car twice from one line to another. The huy didn't know how to proceas my groupon. Otherwise okay service.
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September 2023 by Chante B
10/10 service. Was in and out in just a few minutes!! Loved it and will def be back!!
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July 2023 by Summer Ward
Always the best place. They've taken care of my car wonderfully and they're always so nice!
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June 2023 by Sharon Moss
In an out, even with a line it's moving swiftly,Jimmy is very helpful
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June 2023 by WC Thomas
Best Service in the Mid South! Very Professional Management & Team at Goodman Road location in Southaven, MS! THANK YOU, All!Service: Oil change