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August 2023 by causaundra thomas
I am so pleased with my bundles and closure I purchased at Virgin hair Memphis. Customer service was excellent. They were so patient and helpful in helping me choose what was suitable for me. I hadn't been in a few years, but they haven't missed a beat. Thanks so much I appreciate your compassion as well as professionalism.
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March 2023 by Michelle Taylor
FYI. If you’re going to turn customers around for not having a mask on, at least provide a mask so that you won’t miss out on money. No one is walking around with mask on nor in their cars anymore.
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October 2022 by Justin Green
I’m a stylist and have been coming to this hair store for years. Great quality hair great customer service and great prices.
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September 2022 by Dianna Hurd
Virgin Hair Memphis is the only extension’s I ever wore. I have hair I’ve used several times the quality is excellent. I give them 5 stars.
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September 2022 by Lisa Hearns
Great customer service very good quality of hair no complaints love it
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September 2022 by yammonika carter
Thank you for your business you have been serving me for down through the years. I appreciate you love you more Candy
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August 2022 by Tamiko Higginbottom
good quality hair! good quality service! attendant was so helpful
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May 2022 by NiKki Ni'Cole
Good quality hair… I got so many compliments on it
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May 2022 by Marie
Today was my very first experience with Virgin Hair Memphis. I initially called because I was inquiring about buying a HD closure and extensions in body wave. The woman I spoke with over the phone, was very kind and helpful and she made me look forward to my experience. Upon arrival, the woman who greeted me (not the same person over the phone) completely changed this experience. She was very rude and dismissive. I let her know that this was my first experience (thinking this might change her unfriendly attitude)and she handed me a device to fill out my information, doubling down with the same smug behavior. As I filled out my info, other customers came in and her attitude completely changed. She went from being dismissive and unbothered to cheerful and bubbly and it left me to wonder what I had done to receive such an unfriendly welcome. Once it was my turn to check out, her rude and dismissive behavior continued. After handing me my extensions, she never said thank you or even cracked a smile my way. I was not rude or nasty to her in anyway so, I couldn't figure out why she wasn't as pleasant with me. For me, customer service is everything. The way that you treat human beings speaks volumes to your character. If you're in the business of selling goods and services, it might be in best practice to treat ALL of your customer with dignity and respect. Sadly, this will be the last time I purchase anything from Virgin Hair Memphis, LLC. I have not worn the extentions as of yet, but I will return with a full review of the quality of the products after. Please do a better job with customer service. The customer is the only reason you are able to maintain your business. So as of now, I will rate your customer service with one star. The one is only because of the sweet woman I talked with over the phone. Please put her at the front counter instead.
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May 2022 by Nita Malone
If I can give this place 0 stars i would. This company have the worst hair especially the 613 hair. I spent $500 on some terrible hair. Please dont shop here
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April 2022 by Sharon Little
Very friendly..Great hair
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November 2021 by M Russell
The hair quality is like cheap beauty supply hair and my wig was awfulIt was so far upon my head it was so un natural looking. I threw it away the first day. I threw away money and the wig. Take your hard earned money else where
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November 2021 by Keneisha Richardson
Love Wig it to weave it hair, the quality of the bundles is great. Their isn't no shedding and the hair can last years and years with proper maintenance. I will be ordering more hair soon. If your looking for great quality of hair check out wig it to weave it.
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September 2021 by Dr. Kimberly Ramcharan
Super friendly staff
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September 2021 by Charlotte Washington
Excellent , very friendly, quality hair..
