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August 2023 by Megin Franklin
Great service and repair was timely.
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July 2022 by daniel kinney
Bought a very expensive battery charger and recharable batteries by NUON it’s never worked right from day one. They are nice when you go in there but they don’t acknowledge you when you walk in and it takes forever to get any help. You are left just standing there waiting. Always one person working it’s annoying. Won’t shop there ever again just wasted over $150 for a piece of junk
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July 2022 by Timneisha Skipper
They fixed my iPhone battery good but the service was BAD. One worker was very rude & acting so unprofessional. He was acting like he didn’t like his job and didn’t want to be there, and was using profanity. He was very disrespectful and said disrespectful words about kids. This was my last time going here!
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April 2022 by Scott Fortin
Did an outstanding job considering how damaged my iPad 3 was when I took it in to be repaired. I read several reviews bad mouthing the Staff all of which my experience was polar opposite. The Staff that assisted me were very nice and friendly.
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September 2020 by dacota perry
They seem to never have a tech there. I was otp with them. They said the tech was there. 2 mins later I pull up. And apparently the tech left.
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September 2019 by kimberly mettetal
Keith, the young man that took care of me was very helpful and educated about what he was doing. I will return in the future. Thank u, Keith for your excellent customer service.
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August 2019 by James Powell
Never had a bad experience at the Southaven location. They always seem to have what I need and the staff is very helpful. The iPhone repair is excellent and much cheaper than what Apple charges.
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August 2019 by A Nonymous
I can honestly say I have never had such a disappointing and horrible experience. I needed the screen repaired on my iPhone, so I set an appointment online to get the $10 off coupon. I received a call saying they wouldn't be able to get to it that day. I was then told if I brought it prior to 4:00 the next day, I would be the next to have it done. I arrived shortly before 4:00, and was told there was an iPad before me, and the tech “might†be able to work me in before they closed. When I told them what I was promised the day before, they made it clear that it changed nothing. I chose to take my phone to another place which ended up being not only quicker, but considerably cheaper...even with a $10 off coupon.
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August 2019 by jhourdan1 .
I was referred to the store regarding my Iphone because it would not charge. The sales rep immediately responded to my situation and within 20 minutes my battery was replaced and I was out the store. Kudos to the customer service provided at this store!
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June 2019 by Sherry Martin
Great service. Superb customer service. I will be back and recommend your company and especially your Southaven store.
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March 2019 by John Malnar
Scheduled online and saved money. Employees were nice and only took about 10 minutes to change out battery. Will have to wait to see how good the battery last but my experience so far is well worth worth bringing it to this store.
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February 2019 by Brittany Lewis
This is my second repair by them. They were quick and very hospitable. Would highly recommend!
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January 2019 by Mark Fortune
Excellent!!!
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December 2018 by Darryl Hazzle
Very professional staff. My son's phone is like new, very pleased with their service. Very efficient and didn't take long at all. Will use them from now on...
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December 2018 by Jewell Thompson
You did a great job and it didn't take as long as expected. I will recommend Batteries Plus to every one.
