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March 2024 by Terrica Simmons
Amazing staff. Saved a very special bride a lot of tears. Thank you ?
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February 2024 by Adrienne Hamilton
Jenny was amazing in her service every step of the way
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February 2024 by Kerry Ann White
Very rude, condescending, lazy sales people! Will never go back to this store.
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February 2024 by Shannon Nelms
I HAVE NEVER BEEN IN A STORE WITH SUCH A RUDE SALESPERSON...THIS.STORE SHOULD BE CLOSED BY THE COMPANY
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February 2024 by Brenda .w#2.23 Rhoda
My husband bought me this beautiful Enchanted Disney London Blue Topaz diamond ring for our 40th Anniversary!We purchased at your Southaven Towne Center Store #1197.I was so spoiled from ALL THE LADIES … especially Tonja the manager and Ichras!!!! They engaged with my excitement of this purchase and originally helped my husband when he came in to purchase the ring! What a fantastic fabulous fun experience!!Thank you Zales and your lovely employees !! I love ❤️ and adore my ring!!!Brenda R
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February 2024 by eric fowler
Ashley, Ish, and Jenny were very helpful and were a delight to work with. Such a good experience
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February 2024 by Cassandra Deberry
Love it great service
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February 2024 by Chasity Christian
I recently was searching all the local stores for a rare item. The ladies at this store were so helpful and friendly. I got my special item plus more. This store will be my first stop for all my jewelry needs! Good customer service is hard to find now days. Go here!
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February 2024 by Bobby Horton
I made an order online yesterday at 8 a.m. and was told that it would be ready for pickup in 4 hours. Here it is over 24 hours and it's not there. Chatting with customer service is useless. They ask the same questions over and over. Wish I could give negative stars
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February 2024 by Herschal Lane
Da gals are the best ?❤️?
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February 2024 by Alexsus Soto
Amazing customer service! Very detail oriented! We bought a ring at this location. had it sent to get sized at a different location. It came back completely wrong so we brought it back here they sent it out and it came back wrong again and they sent it out again to get it right. I’m so happy with everything they’re doing to correct it!!!
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January 2024 by CANDICE LOVE
Jenny was very helpful in helping my husband and I choose the perfect chain for him. Friendly as well.
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January 2024 by Brandon M
Loved my experience here the at “Diamond Store”. The staff here helped me make a quick informed decision simplifying the engagement hunt. My Sister and Zales gave me a memorable experience! I can tell everyone, yes I went to Zales!
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January 2024 by Arthur Johnson
Excellent service, and Tanya really helped me purchase , and explain the value of the jewelry. In which I purchased it
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January 2024 by James Jones
Excellent service and Inventory.
