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June 2023 by Gracee W.
So rude. I called to see if they had my medication in stock and the lady who answered the phone told me, very rudely, they could not give me that information over the phone. Every other pharmacy in Starkville has been able to tell me. My prescriber even told me I would have to call and see where it was available. I asked to speak to someone else and was on hold forever before being told they don't even carry what I needed. Waste of time. Wouldn't recommend using their pharmacy in Starkville.
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June 2023 by Google user
I really miss regular shopping to CVS, the experience on check out smooth as silk, self checkout scanned all my item’s correctly and picked up on my discounts from my card. Customer service has been on a dramatic decline and it’s good to shop where the customer service and mechanics of the store run like a well oiled machine. Employees and customers should be treated fairly which equals exceptional service.
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May 2023 by Nancy Renee
I really miss regular shopping to CVS, the experience on check out smooth as silk, self checkout scanned all my item’s correctly and picked up on my discounts from my card. Customer service has been on a dramatic decline and it’s good to shop where the customer service and mechanics of the store run like a well oiled machine. Employees and customers should be treated fairly which equals exceptional service.
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February 2023 by Denise S.
I was at the pharmacy trying to refill my prescription this afternoon and was trying to use a GoodRX coupon, as I've done in the past, since the prescription was over $280. The pharmacy tech was not listening to what I was saying, would not take the time to talk to me, and clearly showed her frustration with my questions. When I had enough of her refusal to interact in a professional manner, I turned to leave and the pharmacy tech yelled across the store "you have a great day!" There were four people in line behind me. Not a good show of customer support.I am extremely disappointed in this incident as I have been a CVS customer for many years. I have since transferred my prescriptions to another pharmacy and am meeting with my investment broker tomorrow to sell my CVS stock.
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November 2022 by Michael Nadorff
I hate giving 1-star reviews, but CVS themselves recommended leaving a google review after I gave them feedback. This is nothing against Meaghan, the pharmacist (who is lovely) or the folks at the store, but they are supremely under-staffed. We dropped off a prescription for pain medication for after a surgery at 11 AM and were unable to get them UNTIL THE NEXT DAY. That is a very long night! While the meds were apparently available right before closing, we were not notified and it was well after the time they were promised, which was a way too late 5 PM as it was. We will be moving over to a new pharmacy, this just can't happen, not with medications like those. It just can't happen.
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September 2022 by Glenn D.
Wish I had read the reviews for this pharmacy before having prescription sent here. This place is terrible. Pharmacist Meghan is a jerk ... and I mean a jerk in every way. Got a text saying medication ready. I stopped by, sorry it's not ready but I'll expedite it. Come back 2 hours later and try to pay for it with coupon Dr gave me ... sorry, coupon means they start over from the beginning and you go to back of the line. Wait for half hour, nothing. Ask a question, get an ear full from jerk Meghan the Pharmacist gal. This place doesn't deserve 1 star. Try this empty hole at your own peril.
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May 2022 by Robert G.
Rudest pharmacy tech's I have ever had to deal with and the pharmacist is not much better. Misha is the rude tech that we have dealt with two times. She appears to be clueless and rude at the same time. Don't even think of calling this location for information, because you will never get an answer and that is even if no one is in the store.
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September 2020 by Casey Cook
TERRIBLE SERVICE, slow, bad attitude towards helping the customers and they never answer the phone..
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February 2020 by Dorothy Cassel Dempsey
Listen to your customers and hire qualified employees. Not just people needing jobs.
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November 2019 by Abbie Brooke
I don’t know where these people got their degrees from, but I have never in my life dealt with a pharmacy this bad. Been trying to contact them on the phone for 2 hours. Get out of the break room and serve your customers because I KNOW y’all aren’t busy. I’m on my way to the store, and I dare somebody to press me.
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February 2019 by Wendy H.
The cashier refused to scan my CVS $2 off coupon for a passport photo. She kept saying that I had to add it to my Care card to get a discount, but the coupon cannot be added to a Care card. Also, the instructions on the coupon clearly state, "Cashier: Please scan bar code or enter coupon code 48872." I'm including a screenshot of the coupon also.
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August 2018 by Alpha H.
Could not give negative stars went in for some insulin needles and this young cock s***** wants my ID...long story short he gets security to tell me he can't sell me needles without an ID... I have family members who use drugs intravenously.. first time for me... but f*** you little white boy. Let all the junkies use dirty needles and spread disease f*** you too Mississippi for making that a law you wanna help??? No you don't f*** you all And the feds f*** you all too! F*** you Trump wanna make America great again?? Start by abolishing stupid laws that hurt rather than help Overall!! Open your f****** eyes or may God bless you and lay them to rest.
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August 2018 by Sheila Caldino
i sure won't the employees is very rude when they see you have coupon on your hand not very helpful at all.i go in there today to shop but my coupon online didn't take they not very helpful.they racists. im asian.and won't never shop in this store again.