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December 2023 by Philip Drumheller
Frank Chiles and his staff (most recently I have been helped by Brandie, Charlea, and Hannah) are extremely knowledgeable, nice, and helpful. State Farm is a very solid company and it is represented well by the good people in Frank’s office in Starkville.
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December 2023 by Genna Carver
Frank Chiles and his team will take care of all of your insurance needs. They are very personal and treat all of their clients like family. Would highly recommend!
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December 2023 by Betty Brown
It is always such a pleasure to go into the Frank Chiles State Farm Office. Brandy and the other staff are always ready to help you with a smile on their face. Frank makes it a point to come out of his office to say hello to his customers. They are always ready to help in any way they can and I really appreciate the phone calls if I forget to drop off a payment on time. I don’t ever want to be without insurance and I certainly don’t want to be without Frank Chiles State Farm. They are the best
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December 2023 by Kimi Weaver
I have been with State Farm (frank) for Almost 4 years and by far the best insurance company I have ever dealt with. They are Very knowledgeable and helpful staff. If I ever have a question or an issue I just call and they solve it. I like that they are local so I can just drop by of office and speak with the very nice ladies. Highly recommend!!
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December 2023 by Kenneth Willeford
I have been a customer with this agency for over 30 years. You may consider the need for insurance as a "pain" bur they strive to make it painless. Clients (and I will speak with personal experience) are welcomed to come into their office or discuss issues over the phone. They will provide answers, suggest changes, and promptly enact action even when they have to write the check. How novel! I was recently on a trip with my son when a rear tire on the truck blew while on a country ride with no traffic and an inexact location. I called Frank Chiles' office and they arranged for a tow which allowed us to get a new tire and get back to our day. Besides their professionalism I will affirm that the environment is always welcoming and friendly.
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December 2023 by Robin Pine
The team is the best. For any of my insurance needs they are easy to get in contact with and helps me resolve my issues quickly and with a smile on their face. Thank you to Brandie who always helps me out of a tight bind with my teen driver.
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December 2023 by Shannon Edwards
We have been with State Farm Insurance for many years now. We have all of our vehicle insurance as well as renters insurance. We are very satisfied with our rates and the responsiveness when we have needed to file a claim. We highly recommend contacting Brandie Stribling at Frank Chiles State Farm Insurance!!!-Jennifer Edwards
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December 2023 by Kenneth Rogers
State Farm is a good insurance company. Frank Chiles and his staff have been easy to work with. They have assisted my family in our times of need and have provided information when we have called them. I recommend State Farm for your insurance needs.
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December 2023 by Russell Winston
I have been insured with Frank Chiles at State Farm for over 30 years. He and his team have always taken great care of me, and any of my insurance needs. I would recommend them to anyone.
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November 2023 by Chris Berena
Wonderful staff. Quick responses to questions and concerns. Thanks for all you do. I highly recommend State Farm and Frank Chiles.
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March 2023 by Kay Brocato
When my husband and I chose to relocate to Starkville, MS for what we assumed would be a short time, we went to State Farm for our insurance strictly because of name recognition. Both our families had traded with State Farm for years, so name brand loyalty was the hook that got us—as a young married couple— to seek insurance from the State Farm brand. But after we got our agent, Mr. Frank Chiles, we quickly learned that a “brand” only goes so far. It’s the individual people of the brand who make the loyalty stick. Fast forward to now, nearly 30 years after first meeting Frank and his many fantastic staff members over the years, we will most likely always be State Farm clients. Insurance is the stuff of many chances. Some call it “grace” some call it “risk protection” and likely many other terms are used for insurance, some lovely, some not so much. Most recently, I’ve come to know insurance, State Farm, and my agent + his team as protectors and safety keepers. When trees fall on your house and deer run in front of your car, you face death and it’s scary. Then, you face financial crises to afford all the damage recovery. Frank Chiles and his team have protected us and kept us safe during the post-catastrophe moments with kindness, care, and compassion. State Farm, you’ve got our business for life because of the people who represent you from the local store front in small town USA. Mr, Frank, you’ve got our business for life because you are you. Thank you so much for taking care of our family.<photos of hurricane Ida damages; deer ? collision damage (note the fur in the dent crevices); and Brandie & me at my local Frank Chiles State Farm office.>
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December 2022 by Pretty Little Prizes
So friendly and knowledgeable! Thanks so much!
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December 2021 by dipesh adhikari
Great service.
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December 2020 by Lance Eskridge
I and my family have been doing business with Mr. Chiles all my Life. I recently moved back after 30 yrs living all around the United States. Professional and accommodating staff with a lot of experience. Highly recommend.
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December 2020 by Gigi Gibson
Frank Childs is as good as they come! Not only is he a truly loving neighbor and friend, but he's also a great insurance agent. I've known him almost all my life and after 66 years, I can endorse him and his stellar, professional office staff with as many stars as there are in the sky! Five isn't enough.
