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January 2024 by Jacinda Leopard
Best car buying experience I’ve had! They were super helpful with finding a car with everything I wanted while staying within my budget. The salesmen were very knowledgeable and friendly.
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January 2024 by Alex Reno
I received an oil change on Friday while they were offering a $39.99 New Years deal. I was greeted immediately and had great company the whole time I was there. They take great care of their customers and treat their customers like family! I highly reccomend this place to everyone!!
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January 2024 by Belinda Black
My first time at Barnes Crossing Volkswagen to get recalls done on my 2015 Beetle. Decided to get oil change while there. Reasonable price and many extras with that service. All employees were kind and professional. I will be back.
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December 2023 by Jakerion Ales
Staff was very accommodating. Explained every single service option and even gave pictures and videos. Allowed me to choose what I wanted without coercing or pushing me to spend more money. Pricing for some services were on the higher side, but I feel like the quality of service closely justifies it. Also, ask Red about the complimentary foot massage.!
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November 2023 by Stacey Griffith
Outstanding service, professionalism, and hospitality here. First, the service department was excellent to check out my 2020 VW Atlas Cross Sport for a minor problem that needed diagnosis, and a couple of minor recalls. While they were working, Damon in Sales showed me two great new Atlases. Sad that I had to pick just one, but I did! Every member of the staff that I interacted with was great. Thanks again!
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November 2023 by Caroline Biddle
Very understanding of what my car needed done and didn’t talk down upon me if I had a question related to a service! Highly recommend, friendliest people and didn’t try to add on extra services without asking first and didn’t push them on me when I said no!
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November 2023 by Brianna Jackson
I had an amazing experience at Barnes Crossing Volkswagen. Every single staff member was very attentive and got me into the exact car I had been searching for. Each and every sales person was very friendly and made sure I was well taken care of. Major thanks to Christian, Drake, and Deon for all of their help and patience with me. I could not have asked for a better car buying experience. This dealership comes highly recommended from me ! 10/10
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October 2023 by Jessica Marquis
Friendly staff and comfortable waiting area. I needed to work while waiting and there was plenty of space to do so. My car was finished ahead of the expected completion time which is always a great thing. I will never choose another place to buy a car or to have one serviced. 10/10 recommend Barnes Crossing Volkswagen.
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October 2023 by Robert Banks
The whole experience was ABSOLUTELY FANTASTIC, very knowledgeable staff, courteous salespeople, great sales manager, as well as the.They genuinely care about their customers, and strive to meet all their car purchasing needs.I highly recommend Barnes Crossing Volkswagen, you will not be disappointed.Kudos to Deon, Drake, and DAMON CAYSON………SIMPLY THE BEST !!!!Respectfully,Robert L. Banks(Customer for Life)
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October 2023 by Lynn Nichols
The service department always goes above and beyond expectations! Everyone that you come in contact with there is always friendly and very nice. They always kept me informed on the status of my vehicle and made everything super easy. I used to hate when I would have to bring my car in for service somewhere but I do not mind a bit bringing my car in to be serviced at Barnes Crossing because I know I will be met with friendly, helpful employees who do everything possible to make my service appointment as comfortable as possible. Cannot say enough great things about Barnes Crossing VW!
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September 2023 by Ashlee Abbott
My husband and I purchased a vehicle on Friday from Vernon, and it was an AMAZING experience!!! Everyone really, was so incredibly nice and helpful!! They really helped us get into a new vehicle that fit our family's needs having a special needs child. I love our new Atlas!! And I really appreciate everything that everyone did for us!! Vernon had given both of my kids a few of the big balloons and made EXTRA long strings for our son who has autism, to not worry about losing when he let go of it, and even got a couple of little wind up VW cars for my kids!! Definitely recommend going to Barnes Crossing Volkswagen!!!
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September 2023 by Danielle Hughes
Ken was our salesman, very professional, not pushy at all when we were still just inquiring , and answered all of our questions thoroughly and respectfully. He was able to get us into a car with no money down which was a life saver for our family as our only vehicle just broke down!! I called probably 10 dealerships, and Ken was most knowledgeable and polite, and ever so accommodating. We are so thankful to have a safe and reliable vehicle for our family, it's truly been a Blessing. And I'm super happy to be driving another Volkswagen again. I had a 2003 Jetta for many years and that car lived forever, over 300k Miles and it was still running like a dream with i sold it! I always said if I were to buy a new car it would be a Volkswagen!! Thank you Ken and the team at Barnes Crossing Volkswagen.
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September 2023 by Nate McNiel
Ken was great to work with, great personality. Easy going, didn't make things complicated. We got a 2020 Jetta and we are so thankful and blessed!
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September 2023 by Taylor Watson
The dealership itself was one of the cleanest and well managed i have ever visited. The atmosphere was extremely laid back and made us feel so welcome. Having a specific “VIP lounge” that provided snacks and drinks made it even better! The staff is incredible here and made the 3 hour drive 100% worth it. After buying 6-7 vehicles at other dealerships that were less than inviting, and then having such a wonderful experience at Barnes Crossing, we will not buy from anywhere else now! Go see Irelen, the best salesman around!!!
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September 2023 by Kahi Hampton
Jonathan made it very easy purchasing my vehicle! As a woman going to a dealership alone it's important that you're comfy while make a big decision like this, he and his team did just that. They treated me like family and fed me while I was there. ?? Nothing like a full stomach and new suv.. the best of both worlds! I'll recommend Barnes Crossing Volkswagen to my friends and family. Thanks again!