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August 2023 by Candice Vincent
This company charged us $1000 for an after-hours tow less than a mile down the street. I would have accepted the charge, except the tow did not happen. The driver came by in his personal vehicle (a black SUV) and inspected the work truck and got it started within seconds. While my driver was on the phone trying to verify the info for the charge, Best and Sons driver was telling him not to let the company know that he got the truck started and did not have to tow it. . Best and Sons then followed our truck back to the lot. He took pictures of our truck sitting in the lot. The next morning our driver realized we had been charged for a tow, when that was not the case, he called and asked for it to be corrected. The company doubled down and said they had "photo evidence" of a tow, and they refused. Luckily we have security cameras that captured the entire incident. After multiple phone calls and requests for a manager, I finally spoke with Danielle. She claimed no knowledge of this intentional deceit, all while defending the driver's actions and the hook up charge. After wasting an hour of my time speaking to four different people, $550 for the tow hook-up was removed, but $279 for the mileage and $165.80 for the service call remained. It also noted that my driver was a "ride along" in their service vehicle, when I have video evidence of him driving in to the parking lot with our vehicle. Extraordinarily dishonest.
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April 2023 by YoItsJay !!
Terrible. Said it would 30 minutes. I sat and waited over an hour. Terrible service. The people working know nothing. Don’t use this service at all.Service: Special vehicle towing
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February 2023 by Jacob Foster
They will not even give you a quote without getting all your personal information first. Never had any towing companies ask for so much info just to get a quote.
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January 2022 by Rafael Elizondo
I needed help with my low charge battery, they wanted over a 100 dollar ? for a jump start
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September 2021 by Md Amjad Ali
I called Best and Son's Towing AAA on a blustery morning and they revealed to me it would be 1 hour stand by yet it came in like 25 minutes. He was the driver and he was so fast and proficient. I was unable to accept how well and quick he snared the vehicle and we got to the shop in the blink of an eye. For what reason wouldn't they be able to all resemble Guy. Best assistance ever. Best and Son's AAA for making all the difference.
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November 2020 by stanga clay
One to remember the best experience ever due to the circumstance.
