Firestone Complete Auto Care in Tupelo, MS has been helping neighbors since 1926 by providing comprehensive auto care services. Located at 407 Main St., it is a trusted destination for vehicle maintenance, repairs, and tire services. Customers appreciate the friendly and accommodating staff, who strive to offer excellent customer service. Many reviews highlight the quick, reliable repairs, often done in minutes and at affordable prices. For instance, when a tire lost air while traveling, the team quickly repaired it, even noticing and addressing a sensory challenge by lowering the TV volume to make the waiting area more comfortable. The staff, including a helpful service advisor, are praised for their kindness and attention to detail. The shop also caters to out-of-town visitors, offering convenient appointment times and calling customers when work is finished. Services like oil changes, brake inspections, and windshield wiper replacements are performed efficiently, with high-quality results. Customers feel confident in the team’s honesty and professionalism, noting that technicians do not take advantage of them. Overall, Firestone Complete Auto Care in Tupelo is known for fast, reliable repairs, friendly service, and a welcoming environment, making it a top choice for auto care needs in the community.
Always excellent customer service and takes care of my car!
February 2024
They always do a good job. Probably would have given a ten if Eric had been working at the time. He really goes the extra mile every time. He's good to explain things and let's me know if he comes across any issues.
November 2023
Great job balancing my tires and a front end alignment. Van drives 100% better. ThanksThis Van Life of Mine -on YouTube
