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February 2024 by Katherine Cason
They always do a good job. Probably would have given a ten if Eric had been working at the time. He really goes the extra mile every time. He's good to explain things and let's me know if he comes across any issues.
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February 2024 by Laurie Carwile
They were very accommodating about getting me in at a convenient time for an appointment. Upon arrival, they were friendly and wanted to make you welcome while getting your service done. I happened to have family in town, so i decided to leave our vehicle and go to lunch with them. They offered to call me once they were done with the work, so it worked out perfectly. The checkout was quick and easy
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January 2024 by kyle dostica
Great service and a fair price
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January 2024 by John Wallach
To Firestone management, you could not have a better front man for your organization than the gentleman working the desk at this location on 29DEC2023 at 10:30 a.m. Wish I had gotten his name. My wife and I were traveling from TN to FL and got a low tire pressure light south of Tupelo. The location was busy, but he took care of us right away, patiently and thoroughly diagnosing the issue. I told him we had recently purchased the new set of tires from a Firestone in TN, but honestly I don’t think it mattered. He was all too willing to help us get back on the road. Service like this is what keeps us coming back to Firestone for all our automotive service needs.
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November 2023 by Mona McCoy
Great job balancing my tires and a front end alignment. Van drives 100% better. ThanksThis Van Life of Mine -on YouTube
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October 2023 by Brandon Himes
Experience was a mixed bag. Although the initial service was decent, the parking situation was quite confusing. I found myself stranded in town with a flat tire and had my vehicle towed there. Everything went smoothly until the alignment. They claimed I was maxed out, but didn’t even address the rear toe. This led to an unnecessary $400 in parts. When I returned to fix it, I realized they hadn’t made any adjustments and lacked understanding. This oversight cost me an additional $200 in tires, leaving me just barely making it to my destination.
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September 2023 by Samantha S.
My tire blew out in town right before a holiday weekend. Every other shop in town was either booked for a week or didn't have a tire in the size I needed. This Firestone was able to squeeze me in just before closing time, get me a tire, and get me back on the road. They also managed to order a match for the other three and switch the rest of my tires the next day. I'm so grateful for the incredible service I got there. I especially want to thank Ryan for being so kind and patient. When I got lost in town and was a bit late getting back to the shop to pick up my car, Ryan was beyond wonderful by waiting after hours for me to return. THANK YOU, Ryan!I would STRONGLY recommend this place for automotive services!
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August 2023 by Jimmy O.
Showed up at 9oclock in the morning got told we they were going to take 30min to mount and balance tires as I'm typing this it is 11:58 and still no sign of them finishing the car horrible customer service they was running away from me as I was trying to ask questions and told me I needed new back brakes and I replaced them before my trip 3 days ago horrible place do not recommend to anyone
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July 2023 by Rose Flair
Amazing my dad and I are driving across country with my dog and our tire blew out. Even though they are understaffed and pretty busy These guys get the job done fast and got out within an hour and we're super helpful! :)The tire got us back to oregon so I am super happy with thier service. And the pricing was amazing didnt break my bank account or try and get more money out of me. Honestly a god send!
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July 2023 by Sunny White
Great service sweet employees really nice only one thing they need toilet paper and hand soap in the bathroom ?
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May 2023 by Amanda House
Went for a sale after asking they said the only tire I have will be double that price then he left me at the counter rude plus don’t run sales for things you don’t even keep in stock
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May 2023 by Henry Gann
Good service. I missed my appointment time by about 20 minutes, and they still got me right in and got my tire repaired quickly.
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April 2023 by Seth Holt
I have been to many tire shops I’ve my life time.This by far is the best one I have ever been to before. I highly recommend this place. I wish I lived closer so they could get all my business.Fast clean nice and great people and good prices.
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March 2023 by Sharon C.
Have been using Firestone for years! Generally very prompt! Tires cost about the same no matter where you purchase them! So service is usually the focus!
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February 2023 by Kylian Redemer (KY)
Very straight forward and good people here, if I could give them 6 stars I would! I was in and out in about an hour!
